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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
758 Reviews
Call Service Center (505) 216-2993

758 Reviews of Reliable Chevrolet - NM - Service Center

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May 13, 2024

Nice place, but took 2 hours wait for lof. Should not take more than 35 mins. More

by SSIERRA51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiger Gutierrez
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May 13, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 13, 2024

Reliable,informative, trustworthy, the wait time was perfect, I didn’t have to wait.also the service team was considerate. More

by CFERRELL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 10, 2024

Reliable chevrolet has a new service director and the service department is really good now! If you have previously had your auto serviced there and were unhappy, try again. The service department has More

by OZUSAF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
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May 13, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 10, 2024

I was charged much more that the estimate I was given. I was also charged the diagnostic fee which I was told would be applied to the charge of repairs but was not. More

by matthew.moncayo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcos.
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May 10, 2024 -

Reliable Chevrolet - NM responded

We'd like to look into this situation. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.

May 10, 2024

They have made it very easy to come in and get the service done on my car that I need. More

by STREAKED671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dante used cars
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May 13, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 09, 2024

Overpriced. Won’t fix issues they caused. Lost my key lock to my wheels. Says it’s in my car and it isn’t. More

by Roloretto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
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May 09, 2024 -

Reliable Chevrolet - NM responded

Roloretto, we'd like to understand this feedback in further depth. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.

May 08, 2024

I waited along time for someone to help me. I felt ignored. Finally someone helped me. The service was good. More

by RAYOLIVASRAYOLIVAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxxx
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May 08, 2024

Great customer service and you all do awesome work I have definitely recommended I know to go to you I'm definitely going to miss having you all when I move thank you for everything More

by DAMION.ARCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Littleton, MASON BRENNAN, Tiger Gutierrez
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May 08, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 08, 2024

My service went great and everything is running great on my car. Very fast service this time. More

by JONES7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure his name
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May 08, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 08, 2024

The dealership did not have a part I scheduled service for and they failed to inform me before my appointment time. My visit felt like a waste of time. I spoke to 3 different people and they all had a dif More

by HCATWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
May 10, 2024 -

Reliable Chevrolet - NM responded

Unfortunately, a multi-point inspection is typically performed prior to the ordering of parts to ensure that no other parts are being affected in order to have a more efficient repair. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.

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