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Reliable Chevrolet - NM - Service Center
Albuquerque, NM
758 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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758 Reviews of Reliable Chevrolet - NM - Service Center
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May 16, 2024
The salesman and finance department were very nice and courteous. They took care of what we needed. courteous. They took care of what we needed. More
by TORREZMARTHA0
Verified CustomerEmployees Worked With
May 16, 2024
The team makes the customer feel as they are the only priority for that day. priority for that day. More
by jarvismixon
Employees Worked With
May 16, 2024
They take very good care of you when you are at their place of business that keep moving forward.If there's going to be delay, they will call you if there's a recall at the really great people.Marcos and place of business that keep moving forward.If there's going to be delay, they will call you if there's a recall at the really great people.Marcos and angel were wonderful More
by MELISSAJ_GIBBS
Employees Worked With
May 16, 2024
Huge thank you to Aaron in Service! He was very helpful and kind. We appreciate it. He was very helpful and kind. We appreciate it. More
by kmortizz
May 16, 2024
My service advisor Aaron, was excellent in explaining everything and calling me back when it was done. He also scheduled a ride that was very prompt. What I didn't like was I called in to check on my tru everything and calling me back when it was done. He also scheduled a ride that was very prompt. What I didn't like was I called in to check on my truck and talked to a different advisor and he put me on hold for 15 minutes. He also quoted me a crazy price without even knowing my name. All in all it was a pleasure when I worked with my original advisor. All I wanted was my 30000 mile check up and an oil change. Aaron was super nice and took care of me. I will be looking for him the next time I go in. More
by PMTTC
Employees Worked With
Aaron Williams
May 14, 2024
Although I have no issues with the new Service Advisors and no issues on this current visit other than the wait time. I am still upset over not being reimbursed for an $800 rental I had to get due to the S and no issues on this current visit other than the wait time. I am still upset over not being reimbursed for an $800 rental I had to get due to the Service Advisor at the time being COMPLETELY incompetent. Don Poling , (Service Director) promised me I would be reimbursed since he was new and was not in the system to request the rental from Entwrprise. Dealing with Patricia Charles (Service Relations Manager) is a complete joke, all she does is have someone else call you only to be told they can't help you. The GM has absolutely no interest in Customer service and it shows. The only reason I continue to go to this dealership is because I have free oil changes for a year, outside of that I will not trust this place with any other vehicle needs whether it be service or sales. I will continue to advise friends and family against dealing with this dealership on any level. More
by CALDERON0
Employees Worked With
Don Poling (Service Director), Patricia Charles (Service Relations Manager)
