Reliable Chevrolet - NM - Service Center
Albuquerque, NM
579 Reviews of Reliable Chevrolet - NM - Service Center
Was quoted 25 dollars for a windshield chip repair. Ended up being over 80 dollars. Marcos then took off some to make it just over 60, which was still over 2 times the quoted price. I spoke with his ma Ended up being over 80 dollars. Marcos then took off some to make it just over 60, which was still over 2 times the quoted price. I spoke with his manager (I don't remember his name) who offered to give me a free oil change. I don't want a free oil change, I want a quote to be actually close to what the cost will be. Marcos said that it was 25, but the they had to add the cost of the contractor and 'shop charges.' If that's the case, he should have quoted it all when he gave me the quote, not just 25 and then it comes out to triple (double after he so graciously deducted some from the 80+ dollars it was). And I don't think the manager took my complaint seriously, he gave me lip service. More
Excellent service A++++ The team was extremely professional. The service services were done in a timely manner and the recommendations for my vehicle were discussed with me. professional. The service services were done in a timely manner and the recommendations for my vehicle were discussed with me. More
Amazing service! Great customer service. Thank you Jaeden! He was very helpful and I didn't wait long for service to be completed. I will continue to come back for re Great customer service. Thank you Jaeden! He was very helpful and I didn't wait long for service to be completed. I will continue to come back for regular maintenance on my vehicle. More
Upon further review of service provide. Oil and oil filter were not changed. Oil is still black and now dripping from side of oil filter. Very sloppy work and still charged me full. Complet Oil and oil filter were not changed. Oil is still black and now dripping from side of oil filter. Very sloppy work and still charged me full. Completely unprofessional and unacceptable. Will be taking it back to make them do it right. More
Service was good,however, we took it in for a recall which we found is still unresolvable. Then we find that it had another recall that we were unaware of--fuel injection issue. It was resolved in a tim which we found is still unresolvable. Then we find that it had another recall that we were unaware of--fuel injection issue. It was resolved in a timely manner. More