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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
899 Reviews

899 Reviews of Reliable Chevrolet - NM - Service Center

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March 13, 2025

Dealership was honest anunfair. The service person helped me very effectively and professional attitude was exemplary More

by CORRECTIONSCENTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan (service writer)
Mar 17, 2025 -

Reliable Chevrolet - NM responded

We sincerely appreciate your feedback and are thrilled to hear your positive comments. We love receiving suggestions on how to improve, and we'd be thrilled to hear any additional thoughts you might have. Please feel free to reach out to Ken Orosco, our General Manager, at customerrelations@reliable-chevrolet.com if any insights come to mind.

March 11, 2025

Everyone especially Ryan McCray was very helpful and professional regarding the maintenance of my vehicle. Would definitely recommend people to come here for amazing service. More

by Marko Brajkovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McCray
Mar 12, 2025 -

Reliable Chevrolet - NM responded

Thank you for your wonderful review! We’re thrilled to hear that Ryan and our team provided you with helpful and professional service. Your recommendation means a lot to us, and we’re grateful for your trust in our maintenance services. If you need anything else in the future, we’re here to help!

March 08, 2025

Emilio was very helpful. He explained the services and the importance of getting them done. More

by MICHELJ75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio in service
Mar 10, 2025 -

Reliable Chevrolet - NM responded

Thank you for your great review! We’re so glad to hear that Emilio was helpful and took the time to explain the services and their importance. We truly appreciate your feedback and look forward to assisting you again in the future!

March 08, 2025

Good service. Everybody was very friendly. Maintenence and safety recall work were completed faster than expected on vehicle. More

by GARDACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan and Alyssa? Vanessa? Something like that
Mar 10, 2025 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Fast and friendly service is what we aim for, and it's wonderful to know we delivered. We appreciate your support and look forward to serving you again!

March 07, 2025

This dealership is very efficient. They are prompt when you have an appointment and Sven when you don’t they greet you with a smile and willingness to help you. The service coordinator More

by RSIMEK1053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord in the service department
Mar 07, 2025 -

Reliable Chevrolet - NM responded

Thank you for your fantastic review! We're thrilled to hear you had a positive experience with our team. We appreciate your feedback about the service department communication and will work on improving that. Your insights help us serve you better!

March 07, 2025

Kind people working the service desk, very clean shop, and knowledgeable about chevy. Did everything i needed done. More

by JAMIEJBAKERDESIGNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Reliable Chevrolet - NM responded

Thanks for the fantastic review, Jamie! We’re thrilled to hear you had a great experience with our team. Providing excellent service and maintaining a clean environment is our priority. We appreciate your support and look forward to seeing you again!

March 06, 2025

The service tech I worked with was good to work with he explained what was going to happen and he was very helpful, it did take some time to do my service work because of a staff meeting going on while I w More

by firebird99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Canas
Mar 07, 2025 -

Reliable Chevrolet - NM responded

Thanks for your feedback! We're glad to hear you had a positive experience with our tech and appreciate your understanding about the wait. We look forward to seeing you next year for your next service!

March 06, 2025

Friendly and accommodating. Only one technician was certified to do this EV warranty repair, so I had to wait a few days to get in, but then the work was done promptly. More

by Coblerone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord in service department. Very good service.
Mar 07, 2025 -

Reliable Chevrolet - NM responded

Thanks for the great feedback! We're glad to hear that our technician provided friendly and prompt service. We appreciate your patience and understanding regarding the scheduling. Your satisfaction is our priority!

March 04, 2025

Not happy made an apt for 10:30 am for a battery test showed up early and by noon my car was not even looked at yet. 13:28 finally got car back. More

by BOONDOCKSAINTS9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cort and alyssa from service
Mar 06, 2025 -

Reliable Chevrolet - NM responded

We understand how frustrating it can be when service does not meet expectations. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932 at your earliest convenience to discuss this further.

March 04, 2025

This dealership is busy and seems to be overbooked for service. As it seems this day was. My appointment was at 9:30. My vehicle was ready at 12:00pm. As I saw it was driven out and parked. Service pe More

by missysmom02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cord
Mar 06, 2025 -

Reliable Chevrolet - NM responded

We understand that your appointment was at 9:30, and you waited until 1:00 for checkout, which is not the level of service we strive to provide. We apologize for the inconvenience and appreciate your patience. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932 to discuss this further.

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