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Reliable Chevrolet - NM - Service Center
Albuquerque, NM
760 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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760 Reviews of Reliable Chevrolet - NM - Service Center
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Verified Customer
June 16, 2024
Dealership service was poor waited over 4 hours to get my vehicle and was skipped waiting in finance several times. I would not get my next vehicle here. The sales man forgot to provide me with my temporary vehicle and was skipped waiting in finance several times. I would not get my next vehicle here. The sales man forgot to provide me with my temporary license and i drove off the lot with out a temporary tag . More
by jamesdvalencia85
June 16, 2024
Took over a month to fix my car, didn’t do an oil change like they said it “needed”. Was probably the most frustrating experience ever, but they did what they could to help. like they said it “needed”. Was probably the most frustrating experience ever, but they did what they could to help. More
by ANALICIA
Employees Worked With
Ryan
June 14, 2024
I must say, your employee Aaron Williams was very professional, and called me a few times to update me on my vehicle, and when it was ready for pick up, which I loved, I was not kept wondering what professional, and called me a few times to update me on my vehicle, and when it was ready for pick up, which I loved, I was not kept wondering what was happening or when it was ready. He made sure I had all the information on my vehicle and what may need to be taken care of at a later date. He really is an asset to your business. I Thank Aaron for your great service. More
by Sharon Madrid
Employees Worked With
Aaron Williams, Service Department
June 14, 2024
Well had a scheduled appt at 9am for a oil change and didn't get my truck till 1pm it took you guys 4 hrs for a oil change no phone call letting me know my truck was ready for pick I had to call to check didn't get my truck till 1pm it took you guys 4 hrs for a oil change no phone call letting me know my truck was ready for pick I had to call to check and on top of that after talking with Marcos my truck was ready and then get there to wait another 20 mins because he didn't know why my truck wasn't ready I mean come on its a oil change it wasn't busy there and the whole situation was frustrating. Customer service took a major downfall after covid Noone wants work and no integrity anymore. Bottomline if it wasn't for my truck warranty to get my oil changes there I would be going somewhere else... More
by ANTHONYCHAVEZ505
Employees Worked With
Marcos Pando-Gallegos
June 14, 2024
I have used this the Reliable Service Center for everything from preventive maintenance to regular repairs, and have always received great customer service with competitive pricing to keep my vehicl everything from preventive maintenance to regular repairs, and have always received great customer service with competitive pricing to keep my vehicle running reliably. More
by 2SEVIER
Employees Worked With
Jordan
June 14, 2024
Speedy service and excellent customer service rep. Was well informed as to the time frame of the repair. Overall an excellent experience Was well informed as to the time frame of the repair. Overall an excellent experience More
by BBBOWTIES
