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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
760 Reviews
Call Service Center (505) 216-2993

760 Reviews of Reliable Chevrolet - NM - Service Center

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July 05, 2024

Excellent customer service! First time there and we will be back!!! Friendly, polite, and gave me some tips about air filter! More

by BABSNOODLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember young man’s name in service!
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July 01, 2024

Great shop and people. Speedy service, full explations and description of work performed and instructions to prepare for next visit. More

by THEODORE.MAIN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRYAN
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Jul 07, 2024 -

Reliable Chevrolet - NM responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at our shop. Providing speedy service and thorough explanations of the work performed, along with instructions for future visits, is something we take pride in. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again at Reliable Chevrolet NM!

June 30, 2024

Very bad service. They do not test the cars after working on them. And have had my car for over 5 months. More

by LAFAMILIA1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel
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June 29, 2024

Customer service was spectacular. Everything was done well and quickly. Could not be happier with Everything More

by SCOTT.GLAZEWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Solano
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June 28, 2024

I like the dealership but the constant requests and reminders for me to leave a review at every interaction are becoming quite annoying. I have a five star experience with everyone at the dealership bu More

by TrevinoJoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marek Rasinski
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June 27, 2024

Lies over priced cars Lies and not good to buy anything there trust me look around please More

by Anthony2250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tristano Cordova
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Orosco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Osman Bahadiri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Buerke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Duron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darien Greenidge, Nicholas Cardenas
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June 27, 2024

Aaron was fast and got the job done early! This is a plus as dealerships usually take longer. More

by rbarbera505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2024 -

Reliable Chevrolet - NM responded

Thank you for your feedback! We're delighted to hear that Aaron provided you with quick and efficient service. It's great to know we exceeded your expectations. We appreciate your business and look forward to serving you again at Reliable Chevrolet NM.

June 27, 2024

The best customer service I’ve had in a long time! I’ll come back More

by J.CO71908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristano Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Buerke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Cervantes
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Jul 04, 2024 -

Reliable Chevrolet - NM responded

Thank you so much for your kind words! We're thrilled to hear that you had an excellent customer service experience with us. We look forward to welcoming you back to Reliable Chevrolet NM in the future!

June 24, 2024

I recently made an appointment for an oil change. I took the vehicle in and was advised that it may take 2 hours. 2 hours later I noticed my vehicle was still outside in the yard, so I pointed that More

by KARL.F22349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2024 -

Reliable Chevrolet - NM responded

Thank you for sharing your recent experience with us. We apologize for the extended wait time you encountered during your oil change appointment. While we are glad to hear you were not charged for the service, we understand that three hours for an oil change is excessive and does not align with our service standards. To discuss this matter further and ensure your future visits are more efficient, please contact Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience. We appreciate your feedback and look forward to serving you better in the future.

June 23, 2024

They were courtesy well information very good nice respectfully kept me I formed and honest More

by DOREEBAREL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I had oil change they were awesome
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