Reliable Chevrolet - NM - Service Center

Service Tech failed to check on availability of parts. Wasted trip to ABQ drive 3 hours. Wasted trip to ABQ drive 3 hours. More

Brought truck in for oil change. Service was quick, the shop was clean and the technicians were helpful Service was quick, the shop was clean and the technicians were helpful More

nothing to say at this time. I will see after i drive my car for a little bit I will see after i drive my car for a little bit More

Services were completed and quoted correctly with nothing more. My only complaint is the work took a lot longer than expected. I’m happy with the service department at Reliable more. My only complaint is the work took a lot longer than expected. I’m happy with the service department at Reliable More

Marcos was very nice and professional great customer service ....had my vehicle ready on time service ....had my vehicle ready on time More

They have had my car for over a month and still do not have estimated completion timeline. They have been very uncommunicative. I have had to call multiple time to get any update. I’ve been promised retur have estimated completion timeline. They have been very uncommunicative. I have had to call multiple time to get any update. I’ve been promised return calls with updates by certain dates and never received those. I end up calling a day or two past that. I have received several different stories about what’s going on and if it is or isn’t covered by warranty. Even the service manager told me he’d call me personally last Thursday with an update and get me a loner vehicle since there’s still no estimated completion date. He never called! I did get a call from Enterprise rental car that they received the reservation but they don’t have anything available until Sunday. It has been nothing but a headache and hassle trying to work with or get any clear information from the Reliable Service department. The only thing I’d say they are “reliable” on is poor customer service. More

People should be cross trained to assist when a co-worker (advisor) is out. I can give Kudos to Ryan an advisor that did take the time to provide me with an update. (advisor) is out. I can give Kudos to Ryan an advisor that did take the time to provide me with an update. More

Sabotaged my car when I declined the recommended $800 service. They Unclipped wiring harness to fuel module which caused the car to completely shut off. Ruined both the fuel pump and module. Paid $2600 t service. They Unclipped wiring harness to fuel module which caused the car to completely shut off. Ruined both the fuel pump and module. Paid $2600 to get those replaced then mysteriously the AC goes out. They offered to assess the AC problem then give me a discount to repair it. Refused their offer and drove home. Discovered that the AC relay switch was missing, removed by their honest mechanic. Bought a $20 relay switch, installed it, and AC works great. They were going to charge me $560 for a $20 switch they removed. Crooked shop. Never returning. Advise that no one take their car to (Un)Reliable Chevrolet for service of any kind. They will sabotage your car then rip you off to “fix” it. More

Great service took care of me and had nothing but good news after the fact!!! Recommend them 100% news after the fact!!! Recommend them 100% More