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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
580 Reviews

580 Reviews of Reliable Chevrolet - NM - Service Center

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April 27, 2024

Helpful, knowledgeable and willing to go out of their way to make sure I was satisfied with the service More

by SARVISO97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
April 27, 2024

Went in for an open recall after I scheduled and appointment a month prior so they could order parts for the open recall they date they didn’t have some of the parts in and after they took my vehicl More

by Dylan Montoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Buerke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Reliable Chevrolet - NM responded

Dyan, we’re extremely disappointed to hear this miscommunication with our team. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.

April 27, 2024

From the salesman to the service men it was an excellent experience purchasing a truck. More

by Jonathon.madrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Olguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Madrid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny the finance manager.
April 26, 2024

My oil change took almost 3 hrs I don’t understand why, at my dealership back home it takes 30 minutes on average. More

by GODOFBENDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tierra Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Reliable Chevrolet - NM responded

We'd like to look into this. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.

April 26, 2024

Great service. ..everyone is so nice and professional. Easy access to get oil changed...no appointment needed. More

by JLJ1010
Recommend Dealer
Yes
Employees Worked With
Marcos
April 26, 2024

They took good care of my vehicle identified what caused sensor my malfunction . It works great now. More

by TCCRRB5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but he did a great job
April 26, 2024

The service department provides lousy service and doesn’t perform the work that you expect from them More

by GONZA82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Apr 29, 2024 -

Reliable Chevrolet - NM responded

We'd like to look into this. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.

April 26, 2024

I think the service is ok. But the criteria to get oil change - you have to have so many miles or time. That happened with long trips. More

by kifunchang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
April 26, 2024

I don’t recall his name he was great. I hope to have serve me next time. More

by IRENEALVARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serves
April 25, 2024

I waited over three hours for an oil change which I feel is excessive. I can go to Jiffy Lube and get the same thing done in one hour. I didn’t even get a car wash or vacuum. More

by RACHPYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Apr 29, 2024 -

Reliable Chevrolet - NM responded

We'd like to address this with you directly. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further. We appreciate your business.

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