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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.3
723 Reviews
Call Service Center (505) 216-2993

723 Reviews of Reliable Chevrolet - NM - Service Center

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October 31, 2024

Service was fast and the advisors are always friendly and accommodating. Cord was informative but also not pushy which is an issue often other places. More

by MICHELLEW0917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord
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Nov 01, 2024 -

Reliable Chevrolet - NM responded

Thank you for your wonderful feedback! We're glad to hear that you had a fast and friendly experience with our service team. It's great to know that Cord was informative while respecting your needs. We strive to provide a comfortable environment for our customers, and your comments affirm our efforts. We look forward to seeing you again soon!

October 31, 2024

Very friendly staff and very knowledgeable. They keep you in the loop on the service and my truck was done in a timely manner More

by skesquibel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RYAN
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Nov 01, 2024 -

Reliable Chevrolet - NM responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our friendly and knowledgeable staff. Keeping our customers informed is a top priority for us, and we’re glad your truck was serviced in a timely manner. If you need anything else or have more questions in the future, don’t hesitate to reach out!

October 31, 2024

An oil change should take 30 to 40 mins tops not 4 hours. That is rediculous More

by DIEGOMORALES22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Orosco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Avalos
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Reliable Chevrolet - NM responded

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your recent visit. An oil change should indeed be completed in a timely manner, and we understand how frustrating it can be to wait longer than expected. Please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932. They would be happy to assist you further and address your concerns. Thank you for your understanding, and we hope to improve your experience in the future.

October 30, 2024

Ryan in the maintenance department always makes sure we are taken care of. We appreciate him and will keep coming back More

by CATECHURCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, maintenance
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Oct 31, 2024 -

Reliable Chevrolet - NM responded

Thanks! We’re thrilled to hear that Ryan in maintenance is providing you with excellent service. Your appreciation means a lot to us, and we look forward to welcoming you back soon!

October 30, 2024

“I had an outstanding experience with Ryan at Reliable Chevrolet as my service advisor for my 2018 GMC Canyon. From start to finish, Ryan was attentive, knowledgeable, and went above and beyond to ensure More

by Christian McDonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McCary
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Oct 31, 2024 -

Reliable Chevrolet - NM responded

Christian, thank you for sharing your fantastic experience! We're thrilled to hear that Ryan provided you with attentive and knowledgeable service. Our team takes pride in ensuring our customers feel valued and well-informed. Your recommendation means a lot to us—looking forward to serving you again!

October 30, 2024

Ben and Gary were great to deal with. Love the Truck guys. Thanks a bunch. More

by CALTEK81
Recommend Dealer
Yes
Employees Worked With
Benjamin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Reliable Chevrolet - NM responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with Ben and Gary. Our team loves what they do, and it’s awesome to see that reflected in your feedback. We appreciate your support and hope to see you again soon!

October 30, 2024

Worst place to buy a car! !! Transmission started slipping, took it back.... nothing wrong??? Take your business elsewhere other than Reliable Chevrolet in Abq. More

by Pantrillo81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Rosenbarker
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Reliable Chevrolet - NM responded

Addressing issues like the one you've mentioned is important to us, and we understand how frustrating it can be to feel unheard. For a more in-depth review of your concerns, we encourage you to reach out directly to Ken Orosco, our General Manager, at customerrelations@reliable-chevrolet.com.

October 30, 2024

They went there way to get me in what I wanted,I would recommend this place to family and friends. More

by sarreguin33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Reliable Chevrolet - NM responded

Thank you for your fantastic review! We’re delighted to hear that our team went above and beyond to help you find exactly what you wanted. Your recommendation to family and friends means the world to us. We appreciate your support and look forward to serving you again in the future! Enjoy your new vehicle!

October 29, 2024

My service advisor for the day was young man named Mcray. Kid is awesome. And so is Issac the mechanic. More

by GIBBY•TRF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tierra Valerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Reliable Chevrolet - NM responded

Thanks for the great feedback! We're thrilled to hear Mcray and Isaac made such a positive impact on your experience. We’re always striving to provide excellent service, and it’s fantastic to know our team is hitting the mark!

October 29, 2024

The service is always wonderful professional the work done right and on time thank you More

by cool_labs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in Service Dept.
Report | Print
Oct 31, 2024 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear you had a great experience with our service. Timely and professional work is our priority, and your feedback means a lot to us. Looking forward to serving you again!

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