Reliable Chevrolet - NM - Service Center

My experience when Eddy helped was excellent definitely knew his knowledge about the cars didn’t push purchase an overall very very respectful definitely will be back and sending people his way knew his knowledge about the cars didn’t push purchase an overall very very respectful definitely will be back and sending people his way More

Every person is friendly and helpful. They always take care of my questions and concerns. They always take care of my questions and concerns. More

Cord is a busy guy but he took care of me by listening to what the issues were and why I was there. He kept me updated. Great experience overall. what the issues were and why I was there. He kept me updated. Great experience overall. More

I brought my vehicle back to this dealership after noticing a transmission fluid leak from a filter they had previously replaced. Despite the service being done some time ago, no one else had touched noticing a transmission fluid leak from a filter they had previously replaced. Despite the service being done some time ago, no one else had touched the transmission — only this dealership. They agreed to redo the transmission filter service at no charge, which I appreciated. However, they refused to cover the cost of my rental car for the week my vehicle was out of commission. When I followed up, they suggested that I may have caused the problem — even though they were the only ones who worked on it. They claimed I may have stripped bolts or pinched the gasket, which is absurd. The leak was clearly something that had developed over time, likely due to improper installation. All I asked for was acknowledgment of their error and reimbursement for my rental — both were denied. Despite their name, this dealership is anything but "reliable." The only thing they seem reliable at is avoiding responsibility. I would recommend staying far away from this place. Let me know if you want to shorten it, make it more formal, or direct it to a specific platform like Google Reviews or Yelp. More

Staff lost my keys while serviced. Never found. Maybe stolen by staff?Disrespectful sales reps. Also found white powder all over my floor mats where they put plastic down while working Never found. Maybe stolen by staff?Disrespectful sales reps. Also found white powder all over my floor mats where they put plastic down while working on my vehicle. Makes you think who’s working on your vehicle. Horrible experience. Also never followed up to see if they found the keys like Staff told me. More

Never had problems with them until last service. Vehicle was returned with oily hand prints on bumper, grill, door, roof, both side steps, and headliner. Will not take my truck back to them for serv Vehicle was returned with oily hand prints on bumper, grill, door, roof, both side steps, and headliner. Will not take my truck back to them for service. More

Service desk was very professional, fast. What I also noticed he research all my services was done and made sure all the warranty was updated. I will definitely come back in the future. What I also noticed he research all my services was done and made sure all the warranty was updated. I will definitely come back in the future. More

Everyone was polite and respectful even the team members that I was not working with. I felt valued. that I was not working with. I felt valued. More

Made three truck payments before they could even look at my truck under warranty gave it back with two bad batteries wher they had to charge or boost my new truck 5 time while in service shop and still had my truck under warranty gave it back with two bad batteries wher they had to charge or boost my new truck 5 time while in service shop and still had me pick it up with two bad batteries Tex claimed my power step and radar detector is draining the batteries and walk away unsalted because I called him out still waiting to be reimbursed for two new batteries More

I received service for an oil change and tire rotation on 1 May 2025. I was attended for service at the dealership at my scheduled time and waited for the service to be completed. The service advisor provide 1 May 2025. I was attended for service at the dealership at my scheduled time and waited for the service to be completed. The service advisor provided me with all of the information on the service and advised me that I would be notified when the vehicle was ready. The wait was approximately 90 minutes, and I as notified my vehicle was ready. The overall service was very good. More