Reliable Chevrolet - NM - Service Center
Albuquerque, NM
898 Reviews of Reliable Chevrolet - NM - Service Center
Ben made purchasing my truck a breeze. He stayed in constant contact with me and even worked around my schedule. I enjoyed the detailed instruction of the truck features and the tour of th He stayed in constant contact with me and even worked around my schedule. I enjoyed the detailed instruction of the truck features and the tour of the dealership. More
Ever since Ryan has been overseeing the service dept it has improved greatly! He really knows his Customer Service and apparently has trained the others. I spent a lot of money in repairs and the only comp has improved greatly! He really knows his Customer Service and apparently has trained the others. I spent a lot of money in repairs and the only complaint I have is that I wish my car would be washed when I went to pick it up. More
The service was poor. The staff were rude and they didn’t even fix my car. My engine light came on 2 hours driving off the lot. They sold me a lemon and won’t even repair The staff were rude and they didn’t even fix my car. My engine light came on 2 hours driving off the lot. They sold me a lemon and won’t even repair it properly when it’s brought in. They didn’t offer me a loaner or give it to me when I asked. This is the worst establishment I’ve ever bought a car from. More
Staff is great! Corey Reeves, manager, the best! He is very courteous and professional as well as considerate of the needs of the customer. Please reward him. ~~ Corey Reeves, manager, the best! He is very courteous and professional as well as considerate of the needs of the customer. Please reward him. ~~~***Ronny Diaz, Albuquerque. More
I recently took my vehicle in for a recall order, oil change, and a brake issue, hoping for a resolution with the brake issue. While the staff was very friendly and the check-in process was handled excep change, and a brake issue, hoping for a resolution with the brake issue. While the staff was very friendly and the check-in process was handled exceptionally well, I am highly disappointed with the actual service. My brake issue was not resolved, and the explanation I received did not adequately address the problem I was experiencing. Unfortunately, despite my visit, the issue persists to this day. Customer service was great, but I expected more thorough diagnostics and a clear solution. I chose Reliable Chevrolet for their reputation, but this experience has left me questioning the quality of your service department. I hope they take customer concerns more seriously and work towards truly resolving issues rather than providing vague answers. Would I recommend your service department? Based on this experience, I cannot. More
Everyone especially Ryan McCray was very helpful and professional regarding the maintenance of my vehicle. Would definitely recommend people to come here for amazing service. professional regarding the maintenance of my vehicle. Would definitely recommend people to come here for amazing service. More