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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
898 Reviews

898 Reviews of Reliable Chevrolet - NM - Service Center

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March 17, 2025

Ben made purchasing my truck a breeze. He stayed in constant contact with me and even worked around my schedule. I enjoyed the detailed instruction of the truck features and the tour of th More

by gshoup
Recommend Dealer
Yes
Employees Worked With
Benjamin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Reliable Chevrolet - NM responded

Thank you for your wonderful feedback! We're so glad to hear that Ben made your truck purchase smooth and easy. It's great to know that his communication and flexibility were helpful, and that you enjoyed the detailed walk-through of the truck features and the dealership tour. We truly appreciate your business and look forward to assisting you again in the future!

March 17, 2025

Ever since Ryan has been overseeing the service dept it has improved greatly! He really knows his Customer Service and apparently has trained the others. I spent a lot of money in repairs and the only comp More

by melindaanelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both Ryan’s in the service dept
Mar 19, 2025 -

Reliable Chevrolet - NM responded

Thanks for your feedback, Melinda! We're thrilled to hear about the improvements in our service department under Ryan's leadership. Your suggestion about car washes is noted, and we appreciate your support. We're committed to enhancing your experience even further!

March 16, 2025

The service was poor. The staff were rude and they didn’t even fix my car. My engine light came on 2 hours driving off the lot. They sold me a lemon and won’t even repair More

by Mariku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Orosco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Reliable Chevrolet - NM responded

It is concerning to hear about the issues you faced with your vehicle and our staff. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932 at your earliest convenience to discuss this further.

March 15, 2025

Excellent service, excellent job! I’ll be back and I’ll recommend Reliable Cheverolet to my friends! More

by ERIC@TOOTUFFWEAR.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McCray
Mar 18, 2025 -

Reliable Chevrolet - NM responded

Thanks, Eric! We’re thrilled to hear you had such a positive experience. Your support and recommendations mean a lot to us. We look forward to seeing you again soon!

March 15, 2025

Staff is great! Corey Reeves, manager, the best! He is very courteous and professional as well as considerate of the needs of the customer. Please reward him. ~~ More

by Ronny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Reeves
Mar 18, 2025 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback, Ronny! We're thrilled to hear you had a great experience with Corey and our team. We'll definitely share your praise with him—he truly deserves it. Your support means a lot to us!

March 14, 2025

Everything worked very well. Everyone was courteous and on time. The place was clean and very organized. More

by MARILYNLEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Mar 18, 2025 -

Reliable Chevrolet - NM responded

Thank you, Marilyn! We're thrilled to hear everything went smoothly and that our team made a positive impression. Cleanliness and organization are top priorities for us. We appreciate your kind words!

March 14, 2025

I recently took my vehicle in for a recall order, oil change, and a brake issue, hoping for a resolution with the brake issue. While the staff was very friendly and the check-in process was handled excep More

by Jeremy K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I can not recall the individual.
Mar 18, 2025 -

Reliable Chevrolet - NM responded

Thank you for your feedback regarding your recent visit. We appreciate your kind words about our friendly staff and check-in process. However, we understand your disappointment with the brake issue and the clarity of the explanation provided. Your concerns are important to us, and we strive to improve our service. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932 at your earliest convenience to discuss this further.

March 13, 2025

Dealership was honest anunfair. The service person helped me very effectively and professional attitude was exemplary More

by CORRECTIONSCENTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan (service writer)
Mar 17, 2025 -

Reliable Chevrolet - NM responded

We sincerely appreciate your feedback and are thrilled to hear your positive comments. We love receiving suggestions on how to improve, and we'd be thrilled to hear any additional thoughts you might have. Please feel free to reach out to Ken Orosco, our General Manager, at customerrelations@reliable-chevrolet.com if any insights come to mind.

March 11, 2025

Everyone especially Ryan McCray was very helpful and professional regarding the maintenance of my vehicle. Would definitely recommend people to come here for amazing service. More

by Marko Brajkovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McCray
Mar 12, 2025 -

Reliable Chevrolet - NM responded

Thank you for your wonderful review! We’re thrilled to hear that Ryan and our team provided you with helpful and professional service. Your recommendation means a lot to us, and we’re grateful for your trust in our maintenance services. If you need anything else in the future, we’re here to help!

March 08, 2025

Emilio was very helpful. He explained the services and the importance of getting them done. More

by MICHELJ75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio in service
Mar 10, 2025 -

Reliable Chevrolet - NM responded

Thank you for your great review! We’re so glad to hear that Emilio was helpful and took the time to explain the services and their importance. We truly appreciate your feedback and look forward to assisting you again in the future!