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Reliable Chevrolet - NM - Service Center
Albuquerque, NM
762 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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763 Reviews of Reliable Chevrolet - NM - Service Center
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Verified Customer
August 24, 2024
I am very satisfied with the service I received every single time I go there. single time I go there. More
by OMARTINEZTEMPUR@gmail.com
August 23, 2024
Vehicle sat for 2 1/2 months with no updates or communication initiated. It was evident that the Service Manager the Service Advisor, and Vehicle Technician don’t communicate regularly. It was I communication initiated. It was evident that the Service Manager the Service Advisor, and Vehicle Technician don’t communicate regularly. It was I who would initiate a call to ask for an update, each time a different service advisor would tell me “I will find out that information and call you right back.” Not one single callback beginning in June when Jacob Ortega resigned his position at your service center. Mr Ortega was the Service Advisor that was in charge of my vehicle. Recently Acting Service Director Gregory reached out and finally called me Thank you Gregory. More
by nfragua
Employees Worked With
Service Advisor
August 22, 2024
They accommodated me and my vehicle needs. The service advisor Aaron was so thorough and nice. I will come back again. The service advisor Aaron was so thorough and nice. I will come back again. More
by HAYLEYMARI3
August 22, 2024
I’ve completed a survey. However, it was a pleasure working with Marcos Solano. This was my first time visiting your business and I will return because of the professionals However, it was a pleasure working with Marcos Solano. This was my first time visiting your business and I will return because of the professionals in your employee. More
by FRANKANDRICHARD42
Employees Worked With
Marcos Solano
August 22, 2024
I took my truck in for a tire rotation. After waiting for one hour, I went to ask Aaron for a progress report. He said they were having an issue with their air compressor and it would be re After waiting for one hour, I went to ask Aaron for a progress report. He said they were having an issue with their air compressor and it would be ready in 5 minutes. 15 minutes later, he came to tell me it was ready. An hour and 15 minutes for a tire rotation is not acceptable. Also, the next day I got a call from a woman who said she was the service manager. She apologized for it taking so long and offered me a free oil change, but I was just passing through, so I could not accept. She also asked me not to fill out any other requests for surveys that I might get. More
by captdeb54
Employees Worked With
Aaron
