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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
765 Reviews
Call Service Center (505) 216-2993

765 Reviews of Reliable Chevrolet - NM - Service Center

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September 10, 2024

Overall, I am happy with this dealer. Thanks the second car I have purchased from them and I have also been to the service department for an oil change which was good. More

by LBVILLAREAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Reliable Chevrolet - NM responded

Thank you for your fantastic review! We’re thrilled to hear you’re happy with your second purchase and had a great experience in our service department. Your satisfaction means the world to us, and we look forward to serving you again!

September 07, 2024

Worst dealer experience I’ve ever had. Had my car for 2 1/2 months and all they had to do was clear and engine code. The convertible top was brand new and now all the seals are hanging fro More

by LASHLEY058
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan in service. Patricia Charles.
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Sep 13, 2024 -

Reliable Chevrolet - NM responded

We aim for every customer to have a positive experience with us, and it’s clear that we didn’t achieve that in your case. To ensure we address your concerns thoroughly, please reach out to Patricia Charles, our Customer Relations Representative, at 505-338-5826, or Cory Reeves, our Service Director, at 505-338-5932. They are both dedicated to resolving this issue and restoring your confidence in our dealership.

September 07, 2024

A great experience with all who work there they did there best to meet my needs. More

by ALDAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember name.
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Sep 12, 2024 -

Reliable Chevrolet - NM responded

Thank you for sharing your positive experience! We're delighted to hear that our team worked hard to meet your needs and that you had a great experience with us. Your feedback is greatly appreciated, and we look forward to assisting you again in the future!

September 06, 2024

Took foooorever to complete a simple oil change and recall as well as left bolts out in my cup holders. I dropped off at 945 and literally didn't finish with it until 1:00. I had to keep asking as no o More

by Felicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcos Pando-Gallegos
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Sep 11, 2024 -

Reliable Chevrolet - NM responded

Felicia, we understand that waiting for your service and experiencing communication issues can be frustrating. We appreciate you bringing this to our attention and want to ensure we address these concerns promptly. Please contact Cory Reeves, our Service Director, at 505-338-5932 or via email at creeves@vtaig.com at your earliest convenience. Cory will be able to assist you with any unresolved issues and ensure your experience meets our standards of service. Additionally, you may also reach out to Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 for further assistance.

September 06, 2024

Great customer service. Angel treated my wife and I awesome. He kept contact with us about our vehicle. More

by parrakenny21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel from the Service Department.
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Sep 12, 2024 -

Reliable Chevrolet - NM responded

Thank you for the great feedback! We're thrilled to hear that Angel provided excellent service and kept you informed throughout the process. Your satisfaction is important to us, and we're glad Angel made your experience a positive one. If you need anything else or have further questions, feel free to reach out!

September 06, 2024

I have purchased from this dealer before and decided to return. Friendly and experienced staff make the buying process easy. More

by RONALD CHEROMIAH
Recommend Dealer
Yes
Employees Worked With
Amy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Reliable Chevrolet - NM responded

Thank you for your continued trust in us! We're delighted to hear that our friendly and experienced staff made your buying process smooth and enjoyable. If you need anything else or have any questions in the future, feel free to reach out. We look forward to serving you again!

September 06, 2024

We have not had a car serviced by a dealership for some time since we tend to drive our cars to the ground. As such, there are no manufacturer's warranties to apply to our current automobiles. Our curren More

by DR555PRICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
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Sep 12, 2024 -

Reliable Chevrolet - NM responded

Thank you for sharing your experience! We're glad to hear that your service was completed quicker and at a lower cost than expected. It's great to know our team could help keep your car in top condition and under warranty. If you ever need anything or have more questions, don't hesitate to reach out. We appreciate your trust in us and look forward to seeing you again!

September 04, 2024

I was treated good and they got the job done when they said they would More

by JPGUTIERREZ22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord -10
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September 03, 2024

The technician did a great job servicing my vehicle in a timely manner and kept it clean. More

by SISNEROSDAVID13579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristano Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Orosco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Reliable Chevrolet - NM responded

Thank you for your kind words! We're pleased to hear that the technician did a great job and that your vehicle was serviced promptly and kept clean. If you need anything else or have further feedback, don't hesitate to let us know. We look forward to serving you again!

September 03, 2024

I had a 3 o'clock appointment and my truck was ready in 45 minutes. Good job! More

by EMMITT_BEGAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change department
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Sep 11, 2024 -

Reliable Chevrolet - NM responded

Thank you for sharing your experience! We're glad to hear your truck was ready so quickly after your 3 o'clock appointment. We appreciate your feedback and look forward to serving you again! Great job to our team for keeping things efficient!

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