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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
758 Reviews

758 Reviews of Reliable Chevrolet - NM - Service Center

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November 19, 2024

They addressed all my concerns on my vechicle and serviced it in a timely manner. More

by patperea_bnsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Baros
Nov 20, 2024 -

Reliable Chevrolet - NM responded

Pat, thanks for the fantastic review! We're thrilled to hear that we addressed your concerns and provided timely service. Your satisfaction is our priority, and we appreciate your support!

November 19, 2024

Fi fy fo fum that’s four words out of fifteen it’s this comment dumb More

by CODYDUDDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ba
Nov 20, 2024 -

Reliable Chevrolet - NM responded

Cody, thanks for the fun comment! We love your creativity and appreciate you taking the time to share your thoughts. Your support means a lot to us!

November 19, 2024

We were al welcome by the salesman. It was very good to making everything possible to drive away a reliable ride. More

by MABLEBLACK5349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Blea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Reliable Chevrolet - NM responded

Mable, we’re thrilled to hear you felt welcomed and found a reliable ride! Our team strives to provide the best experience for our customers. Thanks for sharing your positive experience!

November 19, 2024

They did a good job finding the problem and one of the sales personnel showed me a 3/4ton truck that I might be interested in some time down the road. More

by Jloechl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL HARNACK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Reliable Chevrolet - NM responded

Thanks for the awesome feedback! We're glad to hear our team helped you find the right solution and showcased a truck that caught your interest. If you have any questions in the future, we're here to help!

November 18, 2024

They were very welcoming and helpful! They were also very understanding of our situation and willing to help us out the best they could. More

by TommiBahe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Reliable Chevrolet - NM responded

Thanks for the kind words! We're thrilled to hear you felt welcomed and supported. Our team is always here to assist, and we appreciate you taking the time to share your experience. Looking forward to seeing you again soon!

November 17, 2024

Good service, but the service people need to me more communication with theor customers. Had to keep calling to get and update on my vehicle. More

by jocrylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL HARNACK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Reliable Chevrolet - NM responded

Thanks for your feedback! We're glad you enjoyed the service overall. We appreciate your suggestion about communication and will work on improving updates for our customers. Your experience helps us grow!

November 17, 2024

Had to leave my truck there for 13 days before they could even look at it. Had them also perform an alignment but they did not adjust the steering wheel so now if my steering wheel is straight I go to the ri More

by Josh P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember but he was very nice.
Nov 19, 2024 -

Reliable Chevrolet - NM responded

Josh, we understand how frustrating it must have been to wait 13 days before your truck could be inspected, and we regret that the alignment didn't meet your expectations. Ensuring that your vehicle operates as it should is important to us, and we’d like to address this directly. To assist you further, please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or connect with Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

November 16, 2024

Reliable Chevrolet is the best dealership in New Mexico and recommended all my friends and family. Thank you for the great service. Keep it up! More

by Yesssssitsmarcos;)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Orosco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Olguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osman Bahadiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tierra Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Reliable Chevrolet - NM responded

Thank you, for your kind words! We’re thrilled to hear you had a great experience with us. Your recommendations mean the world to our team. We look forward to serving you and your friends and family in the future!

November 16, 2024

Always kind, courteous and professional. I always feel like I’m important to them as a customer. Very pleased! More

by STREAKED671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan / service
Nov 18, 2024 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear you feel valued and appreciated. Our team is dedicated to providing exceptional service, and your kind words mean a lot to us. Looking forward to seeing you again soon!

November 15, 2024

Power went out had appointment rescheduled the next week and Lyft service was great. Friendly staff Patricia, Angel in service and Ryan in Service More

by leebasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan and Angel service department
Nov 18, 2024 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback! We're glad to hear that our team provided you with great service, even with the unexpected power outage. Your kind words about Patricia, Angel, and Ryan will definitely be shared with them! We look forward to seeing you again soon.

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