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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
897 Reviews

897 Reviews of Reliable Chevrolet - NM - Service Center

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March 27, 2025

Emilio, scheduled me an appointment at the shop. I got there and everyone was so friendly. They offered me some coffee, and asked me if I needed to charge my phone? (which I Did.) and was directed t More

by ELOISA_101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Mar 31, 2025 -

Reliable Chevrolet - NM responded

Eloisa, thank you for sharing your wonderful experience! We're thrilled to hear our team made you feel welcome and valued during your visit. Providing excellent service is our priority, and we can't wait to assist you again in the future. Safe travels with your car!

March 25, 2025

Wonderful employees! Time and cost of service was excessive. When I called to make an appointment, I was given a specific time to show up in the morning; there were s More

by NPREBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sorry I don’t remember
Mar 27, 2025 -

Reliable Chevrolet - NM responded

We appreciate your comments about our employees and understand your concerns about the time taken for service. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932 to discuss this further.

March 23, 2025

Tremendous service . .. thanks Alyssa Garcia for ensuring our Silverado HD 2500 High Country stays in top-notch condition! Excellent customer service! More

by Corrales Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Garcia, Service Department
Mar 24, 2025 -

Reliable Chevrolet - NM responded

Thank you for the great review! We're so happy to hear that Alyssa Garcia provided excellent service and kept your Silverado HD 2500 High Country in top condition. We truly appreciate your kind words and are grateful for your trust in us. Looking forward to serving you again in the future!

March 22, 2025

AWESOME customer service! ! Ryan explained everything that would be completed for my Camaro. I appreciate his thoroughness and for providing a GREAT Customer experience!! More

by BECASTELLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 24, 2025 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear you had an awesome experience with Ryan. Our team strives to provide clear communication and top-notch service. Enjoy your Camaro, and we look forward to seeing you again!

March 21, 2025

Awful experience. Did not rotate tires not top fluids. Did not do my Zertek. Was asked to bring back More

by gonzalesclarissa66
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
March 21, 2025

Always good and quick service. My associate was extremely helpful. He was knowledgeable and patient. More

by Burkseil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristano Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Reliable Chevrolet - NM responded

Thanks for the wonderful feedback, Burkseil! We're thrilled to hear you had a great experience and that our team was able to assist you effectively. Your satisfaction means a lot to us!

March 21, 2025

The staff is professional and courteous over the phone and during the visit. They are honest about the cost of the service to your vehicle and they provide transportation through the use of a Lyft. We ap More

by Vintonghachu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Reliable Chevrolet - NM responded

Thank you! We're thrilled to hear you had such a positive experience. Our team strives for professionalism and transparency, and we’re glad the Lyft service added to your convenience. We appreciate your kind words and support!

March 21, 2025

Very friendly and helpful. knowledgeable on everything. He also checked if we had any other recalls. More

by BERNACDebaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear you had a great experience with our team. Your satisfaction and trust in our knowledge mean a lot to us. We’re here to help whenever you need!

March 18, 2025

i was upset for the fact that i have a few bolts on my tires instead of the original lug nuts i went in with they could have replaced them but said nothing now i’ll have to probably buy replacements i lik More

by pita1233
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
didn’t get her name
Mar 19, 2025 -

Reliable Chevrolet - NM responded

We understand how important it is for your vehicle to be returned in the same condition it was brought in. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932 to discuss this further.

March 17, 2025

Ben made purchasing my truck a breeze. He stayed in constant contact with me and even worked around my schedule. I enjoyed the detailed instruction of the truck features and the tour of th More

by gshoup
Recommend Dealer
Yes
Employees Worked With
Benjamin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Reliable Chevrolet - NM responded

Thank you for your wonderful feedback! We're so glad to hear that Ben made your truck purchase smooth and easy. It's great to know that his communication and flexibility were helpful, and that you enjoyed the detailed walk-through of the truck features and the dealership tour. We truly appreciate your business and look forward to assisting you again in the future!

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