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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
916 Reviews
Call Service Center (505) 216-2993

916 Reviews of Reliable Chevrolet - NM - Service Center

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January 18, 2025

Experience was great very professional. I'll continue to bring my vehicle for service here. More

by RAFAILITAACOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mccray
Report | Print
Jan 20, 2025 -

Reliable Chevrolet - NM responded

Rafa, thank you for your awesome feedback! We're thrilled to hear you had a great experience and appreciate your continued trust in us for your vehicle service. Looking forward to seeing you again soon!

January 17, 2025

Great service friendly staff will continue to have my vehicle serviced at reliable chevrolet waiting to hear on feedback about a recall on my suburban More

by MONK_LALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Reliable Chevrolet - NM responded

Thank you! We're thrilled to hear you had a great experience with our team. We appreciate your loyalty and are actively working on the recall feedback for your Suburban. Your satisfaction is important to us!

January 16, 2025

Loved the interaction . Everyone was super professional and willing to work with me the buyer . Professional staff great prices . More

by NickelNDime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lino Diaz
Report | Print
Jan 17, 2025 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear you enjoyed your experience with our team. Providing professional service at great prices is our goal, and your feedback means a lot. Looking forward to seeing you again soon!

January 11, 2025

We live in Taos county;bought a preowned car took for service 1st time = need car for 3 days to fix 2nd time sent us back home needed to order part 3rd time still waiting for part ,left the car More

by JUANTIAWHIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of above
Report | Print
Jan 13, 2025 -

Reliable Chevrolet - NM responded

We understand how frustrating this must be, especially with your need for timely resolution. We assure you that we are committed to resolving this matter as quickly as possible. Please reach out to Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

January 11, 2025

The technician did a great job on our truck. Our truck transmission is running great. I was a little concerned that Ryan when I called to check if our truck was ready, did not answer my call I l More

by darlamaez1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Report | Print
Jan 13, 2025 -

Reliable Chevrolet - NM responded

Thanks for the feedback! We're thrilled to hear the technician did a great job on your truck. We apologize for the communication hiccup with Ryan and appreciate your patience. Your experience is important to us, and we'll work to improve our follow-up.

January 11, 2025

Great customer service from staff. Very clean facility. Will definitely recommend to others; friends and family. More

by ADVALDEZ18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pierce
Report | Print
Jan 13, 2025 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear you had a great experience with our team and enjoyed the cleanliness of our facility. Your recommendation means a lot to us! We're always here to provide excellent service to you and your friends and family.

January 10, 2025

Worst service center ever. Still don’t have my truck back they said it would take two days its going on 4 minths More

by CIRILO_MONTANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Jan 13, 2025 -

Reliable Chevrolet - NM responded

We understand how frustrating it can be to have such extended wait times, especially when the expectation was much shorter. Our team strives to provide timely and efficient service, but it seems we have fallen short in your case. Please reach out to Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

January 10, 2025

Great service every time I go in. Both the sales team and the service department are great! More

by cordovaam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the service persons name.
Report | Print
Jan 13, 2025 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear you consistently have a great experience with our sales and service teams. Your support means a lot to us, and we look forward to serving you again soon!

January 09, 2025

They did a great job. Fixed everything. They called to tell us what need to be done and went out of their way to accommodate us. Thank you More

by lwdjyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mccray
Report | Print
Jan 10, 2025 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear you had a great experience. Our team is dedicated to providing top-notch service, and it’s wonderful to know that we met your needs. Your feedback means a lot to us!

January 09, 2025

The mechanic did a very thorough job. I was pleased with the job that he did. More

by pepmech13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their names
Report | Print
Jan 10, 2025 -

Reliable Chevrolet - NM responded

Thanks for the feedback! We're thrilled to hear that you were pleased with the thorough work from our mechanic. Your satisfaction means a lot to us, and we hope to continue providing great service in the future!

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