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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
762 Reviews
Call Service Center (505) 216-2993

763 Reviews of Reliable Chevrolet - NM - Service Center

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October 21, 2024

Reliable staff are the best from the sales team to the service team. They go the extra mile to ensure customer satisfaction. Highly recommend Reliable when looking to purchase a vehicle. More

by ED_BASEBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Jenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Kirkpatrick, James Cordova
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Oct 23, 2024 -

Reliable Chevrolet - NM responded

Thanks, Ed! We're thrilled to hear you had such a positive experience with our sales and service teams. Your recommendation means a lot to us, and we’re always here to go the extra mile for our customers!

October 19, 2024

My recall notice required a unique part to be ordered. Surprisingly, the part came the next day. The replacement part was correct and installed. No mess was made inside my vehicle (replaced part was withi More

by Abqlsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Baros - service
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Oct 21, 2024 -

Reliable Chevrolet - NM responded

Thanks for sharing your experience! We're thrilled to hear the quick turnaround on your recall notice and that everything was handled so smoothly. Our team strives to provide top-notch service, and your feedback means a lot to us!

October 18, 2024

The service team is very helpful, friendly, and we are very glad to bring our vehicle there for service. Each person we’ve dealt with seemed very dedicated to making sure we were taken care of and satisfi More

by JAMESLABRAHAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adept Ryan, Cord, and everything we else we interacted with.
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Oct 21, 2024 -

Reliable Chevrolet - NM responded

James, thank you for your kind words! We're thrilled to hear that our service team made a positive impact on your experience. Your satisfaction is our priority, and we look forward to serving you again!

October 17, 2024

I left a message to the technician representative to have the service manager call me due to a complaint. Never received a phonecall. More

by jadsters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel
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Oct 22, 2024 -

Reliable Chevrolet - NM responded

We understand how frustrating it must be not to receive the follow-up you were expecting after reaching out regarding your concern. Ensuring clear communication is a top priority for us, and it's disappointing to hear that we fell short in this instance. To address this matter directly, we encourage you to reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826. Additionally, Cory Reeves, our Service Director, is available to assist you as well at creeves@vtaig.com or 505-338-5932.

October 17, 2024

Great service! Fast, reliable, efficient. They were so patient with my son and gave him a little tour until my car was finished. They were so kind. More

by NSHIKHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
October 17, 2024

Corey. Angel. Greg... Always professional. thank you for the consistency, absolutely knowledgeable and complete follow through. The best More

by xplosiveape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Reliable Chevrolet - NM responded

Thanks for the awesome review! We're thrilled to hear that Corey, Angel, and Greg provided you with top-notch service. Consistency and professionalism are our priorities, and it’s great to know we hit the mark. We appreciate your support!

October 17, 2024

Thanks! It was a quick oil change. In and out. Service center was good, and the sales department understood I was just looking, while waiting for my vehicle More

by steve.neo5k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t Remember
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Oct 21, 2024 -

Reliable Chevrolet - NM responded

Thanks for the awesome feedback, Steve! We’re thrilled to hear you had a smooth experience with our service center and sales team. Your satisfaction is our priority, and we appreciate you taking the time to share. Looking forward to seeing you again!

October 17, 2024

Staff was excellent and answered my questions and followed up with me about the process of the job and the communication was great More

by wgracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord Trail
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Oct 21, 2024 -

Reliable Chevrolet - NM responded

Thanks for your fantastic review! We're thrilled to hear that our staff made a positive impact and kept you well-informed throughout the process. Great communication is key for us, and it’s wonderful to see it reflected in your experience!

October 17, 2024

Once again, the service I received was exceptional. Thanks to both Ryans for being so accommodating. More

by ASANCHZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McCray
Report | Print
Oct 21, 2024 -

Reliable Chevrolet - NM responded

We’re thrilled to hear you had such a great experience! Our team, especially the Ryans, always strives to provide exceptional service. Your feedback means a lot to us—thank you for sharing! We look forward to welcoming you back soon.

October 16, 2024

The dealership needs to get both the service and body shop electronic systems on the same system. It's ridiculous that I had to pay my body shop at the body shop and then had to walk over to the service More

by MGDALEY2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Report | Print
Oct 18, 2024 -

Reliable Chevrolet - NM responded

Thanks for your feedback! We’re glad you had a great experience overall. Your suggestion about streamlining our payment systems is valuable, and we’ll definitely look into it to improve our service. We appreciate your insights and hope to see you again soon!

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