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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
758 Reviews
Call Service Center (505) 216-2993

758 Reviews of Reliable Chevrolet - NM - Service Center

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October 22, 2024

Agent was very courteous and helpful. Reviewed and explained all service work being done. T More

by smythdeb08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Oct 24, 2024 -

Reliable Chevrolet - NM responded

Thanks for your fantastic review! We're thrilled to hear that our agent provided you with courteous and helpful service. Clear communication is a priority for us, and it’s great to know you appreciated the detailed explanations. We look forward to serving you again!

October 22, 2024

almost 4 hours to complete an oil change. Way too long. Especially since I originally was going to wait. More

by Scott Hoover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan...?
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Oct 25, 2024 -

Reliable Chevrolet - NM responded

We understand that a nearly four-hour wait for an oil change is far from ideal, especially when you planned to wait for the service. We strive to provide timely service and appreciate your feedback, as it helps us improve. To discuss this further, please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826. Alternatively, you can contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

October 22, 2024

I would give zero stars if I could. Three weeks of having my vehicle to only be told I had to put a new battery in it before it could be further diagnosed, because the service area at t More

by ANGELADOBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Dennis, Ryan Maccray, Ryan Pearce
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Oct 25, 2024 -

Reliable Chevrolet - NM responded

Angela, we strive for clear communication and to provide accurate diagnostics, so we're sorry to hear that we did not meet your expectations in this instance. To address your concerns further, we encourage you to contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826. Alternatively, you can reach out to Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

October 21, 2024

Very nice and professional. Kept me updated with what was going on with my vehicle. More

by BABSPIERCE813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
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Oct 22, 2024 -

Reliable Chevrolet - NM responded

Thanks for your kind words! We’re glad to hear you appreciated our professionalism and communication. Keeping our customers informed is a top priority for us. We look forward to serving you again!

October 21, 2024

Reliable staff are the best from the sales team to the service team. They go the extra mile to ensure customer satisfaction. Highly recommend Reliable when looking to purchase a vehicle. More

by ED_BASEBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Jenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Kirkpatrick, James Cordova
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Oct 23, 2024 -

Reliable Chevrolet - NM responded

Thanks, Ed! We're thrilled to hear you had such a positive experience with our sales and service teams. Your recommendation means a lot to us, and we’re always here to go the extra mile for our customers!

October 21, 2024

I hate the fact that I could only take my automobile to the dealer that I bought it from for the maintenance package and I will not ever buy a other maintenance package agin More

by KENNETHJARAMILLO71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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October 19, 2024

My recall notice required a unique part to be ordered. Surprisingly, the part came the next day. The replacement part was correct and installed. No mess was made inside my vehicle (replaced part was withi More

by Abqlsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Baros - service
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Oct 21, 2024 -

Reliable Chevrolet - NM responded

Thanks for sharing your experience! We're thrilled to hear the quick turnaround on your recall notice and that everything was handled so smoothly. Our team strives to provide top-notch service, and your feedback means a lot to us!

October 18, 2024

The service team is very helpful, friendly, and we are very glad to bring our vehicle there for service. Each person we’ve dealt with seemed very dedicated to making sure we were taken care of and satisfi More

by JAMESLABRAHAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adept Ryan, Cord, and everything we else we interacted with.
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Oct 21, 2024 -

Reliable Chevrolet - NM responded

James, thank you for your kind words! We're thrilled to hear that our service team made a positive impact on your experience. Your satisfaction is our priority, and we look forward to serving you again!

October 17, 2024

Great service! Fast, reliable, efficient. They were so patient with my son and gave him a little tour until my car was finished. They were so kind. More

by NSHIKHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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October 17, 2024

Corey. Angel. Greg... Always professional. thank you for the consistency, absolutely knowledgeable and complete follow through. The best More

by xplosiveape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Reliable Chevrolet - NM responded

Thanks for the awesome review! We're thrilled to hear that Corey, Angel, and Greg provided you with top-notch service. Consistency and professionalism are our priorities, and it’s great to know we hit the mark. We appreciate your support!

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