Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
931 Reviews
Call Service Center (505) 216-2993

931 Reviews of Reliable Chevrolet - NM - Service Center

Sort by
May 17, 2025

No No ? ? No no no no no no no no no no no no no. More

by telefante
Recommend Dealer
Yes
Report | Print
May 16, 2025

Very helpful and take time to explain your problem. They call back to check on the work. More

by Dori.sanchez1992
Recommend Dealer
Yes
Employees Worked With
Emilio
Report | Print
May 16, 2025

I made an appt to take my truck in for repair. I was told it would be 20 days BEFORE they even look at it! Why take appts if you can’t handle the volume!? More

by LA_NAJERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Report | Print
May 15, 2025

I enjoyed the buying experience. Very professional and took good care of me. Prompt service. More

by RFRIEDMAN120
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Jenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025

They were very understanding in my need and I got the issue taken care of. They were very respectful very kind and understanding. Thank you Reliable very much. More

by ARES.5000
Recommend Dealer
Yes
Employees Worked With
I don't remember, but he was so kind understanding so respectful I really appreciated his help. Thank you so much.
Report | Print
May 15, 2025 -

ARES.5000 responded

Thank you so much, Reliable . For your kindness and respect and also for taking care of the issue and it didn’t take a long time which I appreciated it very much.

May 13, 2025

The service I received from Reliable Chevrolet was great! The Service Advisor Ryan Pierce was courteous, respectful, and knowledgeable with every aspect of my service for my 2013 Chevy Silverado. I had to se More

by streven12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pierce
Report | Print
May 16, 2025 -

Reliable Chevrolet - NM responded

Thanks for the fantastic review! We're thrilled to hear that Ryan and the team provided you and your wife with great service. Your feedback means a lot, and we can’t wait to welcome you back for your next visit!

May 12, 2025

Service time was shorter than usual. The service attendants were hospitable and explained service adequately. More

by COUDSDYUWE224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysia
Report | Print
May 13, 2025 -

Reliable Chevrolet - NM responded

Thank you for your feedback! We're glad to hear your service was completed quickly and that our team was hospitable and informative. We appreciate your business and look forward to seeing you next time!

May 11, 2025

Price changed time of pickup and toke longer and the service advisor stated would take just 2 hours it took almost 7 hrs . I specified I wanted something checked and never got communicated with me after More

by msantillanesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have two service advisors first so I don't know his name psychic service advisor meeting was Felix
Report | Print
May 12, 2025 -

Reliable Chevrolet - NM responded

We understand how important clear communication and timely service are, and it’s concerning to hear that your experience didn’t reflect that. We want every customer to feel informed and confident about the work being done, including details like estimated timing, services performed, and the type of oil used. If you're open to it, we’d really like the chance to talk with you directly to go over your visit in more detail. Please reach out to Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

May 10, 2025

My vehicle was at the Dealership for more than 10 days was slow handling of all repairs technicians would not keep me informed charged me 692$ restocking fee on repairs That was not approved More

by frank.bitonti64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not applicable
Report | Print
May 12, 2025 -

Reliable Chevrolet - NM responded

We understand how important it is to feel informed and supported throughout the service process, and we truly regret that your recent experience didn’t reflect the level of communication and attentiveness we strive for. While each situation can come with its own complexities, we’d appreciate the opportunity to speak with you directly and review the details surrounding the repairs and associated charges. Please don’t hesitate to reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

May 10, 2025

Outstanding customer service! Needed DEF fluid for my Silverado HD High Country topped off. Ryan Pierce took charge, got it done, quickly, efficiently Thanks Ryan! More

by Corrales Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pierce
Report | Print
May 16, 2025 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback! We're thrilled to hear about your great experience with Ryan. Our team is always here to provide quick and efficient service. We appreciate your support!

1
2
...
94