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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
899 Reviews
Call Service Center (505) 216-2993

899 Reviews of Reliable Chevrolet - NM - Service Center

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April 04, 2025

Had my truck for 5 months after purchasing it from them. Lazy. Non-responsive. Just all around horrible. Gave it back to me with no power steering. More

by Loretta S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Pierce is a professional but lacks the xxxxx to make decisions or get things done.
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April 04, 2025

Oil change and tire rotations fine. Anything more than that you have to wait multiple weeks if not months to get your vehicle repaired. GM has a terrible loaner vehicle policy where t More

by JPELICH794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa
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April 02, 2025

Reliable Chevrolet easily scheduled my appointment and on the day of service the staff heard my request for quick service to allow me to attend another appointment while in Albuquerque. Thankfully, I was abl More

by dreambigjmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Canas, Ryan McCrary
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Apr 03, 2025 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear you had a smooth experience with us. Our team always strives to accommodate your needs and ensure timely service. Looking forward to serving you again!

April 02, 2025

Wish thay would have let me know when my vehicle was done. Need better communication. More

by mikekathyheffran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 03, 2025 -

Reliable Chevrolet - NM responded

Thank you for your feedback regarding communication about your vehicle's completion. We value your input and would like to discuss this further. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

April 01, 2025

Emilio was very helpful and very knowledgeable with my 2024 3500 Chevrolet Silverado, I am very pleased More

by KOALAHOMESINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Report | Print
Apr 03, 2025 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear Emilio provided you with such great service and expertise on your 2024 Chevy Silverado. Your satisfaction means a lot to us!

March 31, 2025

Emilio was extremely friendly and helpful and because of him, I will be going back for future services or purchases. More

by TOLEDO_CANDICE
Recommend Dealer
Yes
Employees Worked With
Emilio Canas
Report | Print
Apr 01, 2025 -

Reliable Chevrolet - NM responded

Thanks for sharing your experience! We’re thrilled to hear that Emilio made such a positive impact. We look forward to welcoming you back for your future services and purchases!

March 31, 2025

Service was fast and efficient very friendly and Patrica Charles was amazing at following up sales was excellent as well More

by TT03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tierra Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McLamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a positive experience with our team, especially Patricia. Your support means a lot to us, and we look forward to serving you again soon!

March 30, 2025

Very helpful at check in and check out. More

by ricstr
Recommend Dealer
Yes
Employees Worked With
Dk
Report | Print
Mar 31, 2025 -

Reliable Chevrolet - NM responded

Thanks for sharing your experience! We're thrilled to hear you found our team helpful during check-in and check-out. Your satisfaction is our priority, and we look forward to welcoming you back soon!

March 29, 2025

Keeps in touch, let's me know if I need any other services, and call when ready! More

by whfinkbeiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
Report | Print
Mar 31, 2025 -

Reliable Chevrolet - NM responded

Thank you for the fantastic review! We're thrilled to hear you appreciate our communication and support. Your satisfaction is our priority, and we're always here to help with any services you need. Looking forward to continuing to serve you!

March 29, 2025

Love this dealership, always great staff and advisors! Especially Emilio was very helpful and there to greet me upon pulling up to drive! Thank you all for the great customer service! I’ll be back! More

by EMILI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Canas
Report | Print
Mar 31, 2025 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback, Emili! We're thrilled to hear you had a great experience with our team, especially Emilio. Our staff is dedicated to providing top-notch service, and we can't wait to welcome you back!

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