
Reliable Chevrolet - NM
Albuquerque, NM
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,381 reviews
Rich Difino Rich has always been very helpful to me. As a former employee of the dealership I thought that the service from him would drop but he has continued t Rich has always been very helpful to me. As a former employee of the dealership I thought that the service from him would drop but he has continued to be awesome. I would definitely recommend Rich to any of my friends or family that need service. He is prompt, friendly and knowledgeable. I will continue to use rich for all of my service needs! Thank you Rich! More
Finding a good salesperson who had a positive attitude. My wife and I were looking for a used SUV that was big for taking grandchildren and their friends to events. We just happen to see that Reliable Ch My wife and I were looking for a used SUV that was big for taking grandchildren and their friends to events. We just happen to see that Reliable Chevrolet was open on a Sunday, and stopped in. The salesman that greeted us was Brandon Pallottino. We told him what we were looking for and what features we wanted. Brandon showed us a 2014 Yukon SLT XL that was in good condition. There was no pressure from Brandon who was easy going, when sales people from other dealerships tried to pressure us to by something right away, we just say thank you and walkaway. Brandon made sure everything was made right with the little things that we found wrong on the SUV. More
Typical Used car salesman and management Purchased a used vehicle only a few years old that I was told that everything on it was checked and that it all was like new. A week or so later I to Purchased a used vehicle only a few years old that I was told that everything on it was checked and that it all was like new. A week or so later I took it in to the service dept. after my battery had completely died and let them know that I didn't think the seats were heating up when activating the heated seats function. The service department person said that it's probably because the weather is still hot so they're not kicking on. I thought that sounded weird but decided to take his word for it since he's supposed to be a professional when it comes to this kind of thing. Now in sept/oct when the weather is changing it has proven that the seats do in fact not work. When running a diagnostics test (which I thought was done before they resold the vehicle) they say that both seat pads are not functional. So I call and talk to Brandon Gonzalez and he tells me all they check is for safety issues. I told him the truck was sold to me as "everything was new and working properly." He says yes but that's only meant for safety not additional features that there's nothing they're going to do about it. So after all that he stays quiet and asks if there's anything else I needed. So bottom line is they're typical used car salesman and management. SHOP ELSEWHERE! More
Service Advisor Richard DiFino was Outstanding - 5 Stars ! Service Advisor Richard DiFino's attention to detail and his efforts to adjust around my hectic schedule to accomplish a repair on a state fleet vehic Service Advisor Richard DiFino's attention to detail and his efforts to adjust around my hectic schedule to accomplish a repair on a state fleet vehicle were outstanding in every respect. He is truly a consummate professional and a credit to the Reliable organization. And the young man who washed my car after servicing, Marcus, did an first rate job getting all of the bugs off the grill of the car. More
Service Richard always goes above and beyond every time I bring my truck in for service. Today was no exception; after overhearing that another service member Richard always goes above and beyond every time I bring my truck in for service. Today was no exception; after overhearing that another service member was unable to replace my brake light bulb he proceeded to replace the bulb himself and then walked me through the inspection of my truck (my truck had just been in an accident over the weekend). He also talked with me about what to ask the insurance adjuster to make sure my family would be safe riding in my truck until the body work was performed. Over the years I have been coming to Reliable Richard has always been professional, helpful and knowledgeable regarding my vehicle and it's service needs. More
Rich Difino did an excellent job taking care of my vehicle. I brought my vehicle in for a vibration. I explain to Rich what kind of problem I was having. He expedited my vehicle as soon as possible because I ha I brought my vehicle in for a vibration. I explain to Rich what kind of problem I was having. He expedited my vehicle as soon as possible because I had an appointment to make later that day. I was very happy with my service. More
Rich Difino I have been going to Reliable Chevrolet for years and Rich Difino has always been there to greet me. Its always good to see a familiar face when I dr I have been going to Reliable Chevrolet for years and Rich Difino has always been there to greet me. Its always good to see a familiar face when I drive in. His customer service and professionalism are always top notch. I will always highly recommend Reliable Chevrolet just because of my great experiences with Rich. He always goes that extra mile to make sure I am happy!!!!!! More
excellent We had such a wonderful experience with Reliable Chevrolet, our salesman Raul was fantastic . He had actually been working with us over several month We had such a wonderful experience with Reliable Chevrolet, our salesman Raul was fantastic . He had actually been working with us over several months but we never felt pressured. He has such a wonderful personality we enjoyed speaking with him. He had so much knowledge on every vehicle we looked at and was always sincere in his representation. We certainly have already recommended Reliable and Raul since we left that day. Over all everyone we worked with was great our finance person Mr. Smith was great in explaining all of the details to us and helping us with those last minute decisions. Thank You, Kathy & Jerry Pena More
Great car buying experience and customer satisfaction Employees at Reliable Chevrolet took the time and effort to ensure all questions I had were answered in regard to the vehicle purchasing and warranty Employees at Reliable Chevrolet took the time and effort to ensure all questions I had were answered in regard to the vehicle purchasing and warranty process. Their courtesy and strive for customer satisfaction enabled me as a customer to leave knowing I was taken care of due to everyone working together to find the answers and get the job done right. More
Always excellent service My service writer has always been Rich Difino. Rich always goes out of his way for me. He makes sure that he reports back to me while my vehicle is My service writer has always been Rich Difino. Rich always goes out of his way for me. He makes sure that he reports back to me while my vehicle is being serviced and that it is returned to me as quickly as possible. Always know that there will be no problems when left in the hands of Rich Difino. More