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Reliable Chevrolet - NM
Albuquerque, NM
5,613 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,613 reviews
May 06, 2020
Bad Service Experience. (CORVETTE OWNERS) Critical: Professionalism, Punctuality, Quality, Value Attention: ALL CORVETTE OWNERS---I took in my C-6 corvette for an oil change at Reliable Chevr Critical: Professionalism, Punctuality, Quality, Value Attention: ALL CORVETTE OWNERS---I took in my C-6 corvette for an oil change at Reliable Chevrolet off of Coors in Albuquerque. They had quoted me $99.99 plus tax over the phone. When i paid for the service, my service adviser Victor charged me $81.00 and some change. When i got home I notice they did not put the Mobil 1 oil in as the vehicle calls for. Instead they used Dexos oil. I called Victor to see why Mobil 1 Oil was not used. Victor told me. "This is the oil we use and its a GM product." I specifically requested that my car use Mobil 1 and mentioned that's what the book calls for. Victor told me that they made a mistake on paper work and put Dexos instead of Mobil 1. He then asked that I look at the numbers next to the Dexos oil , and that the numbers would match the Mobil 1 oil. I thoroughly looked through the paperwork/ service report and again told him that the numbers do not match and in all reality that was not the point. I simply requested Mobil 1. Victor proceeded to tell me to bring the vehicle back and they'd redo the oil change. When I took it back I asked him to show me the Mobil1 oil filter. Victor told me I didn't need the Mobil 1 Oil Filter and they were out of stock. He notified me of a wait, but failed to mention the approximate wait time that the dealership would have Mobile 1 filters. Victor was not very informative nor upfront and definitely NOT honest. Clearly he didn't show much care with (me) the customer. This was or could have been a simple transaction. It's very disappointing. More
by lrod
Employees Worked With
Victor in the service department
April 26, 2020
Last month I was looking at a Chevrolet Silverado Trail Boss. I went in on a Thursday evening and explaind that my budget was $650 per month. The best that they could do was to get me at $692 per month. I Boss. I went in on a Thursday evening and explaind that my budget was $650 per month. The best that they could do was to get me at $692 per month. I thanked them for their time and left without a truck and no hard feelings. The following day I got a call from the sales manager saying that the owner of the dealership wanted to see my truck that i planned on trading in to see if they could give me more money for it. I took it back in the next day waited 2 hours and they came back and told me they could give me $1,500 more for my trade in. That was a blatant lie. My new payment went down only $5 per month to 687 per month. They had raised the selling price of the vehicle nearly the same amount of the new trade in mount, and obviously tried fooling me into thinking they were being generous. I will never purchase a vehicle from Reliable Chevrolet and caution others "buyer beware", especially if you have a trade-in. Not only did Reliable Chevrolet miss out on a sale but GM lost a customer as well being that I was so offended by Reliable's devious tactics. I ended up purchasing a Ford F150. More
by JAY
Employees Worked With
Not named
April 18, 2020
Thank you Good afternoon and thank you for allowing me to share my experience. We bought a Chevy Silverado at Reliable Chevrolet and we worked with Chad Patters Good afternoon and thank you for allowing me to share my experience. We bought a Chevy Silverado at Reliable Chevrolet and we worked with Chad Patterson. We were fully satisfied. More
by me
Employees Worked With
Chad Patterson
April 09, 2020
Sales Chad was great to work with, especially during this crazy time of social distancing! He definitely knows what he is doing and that was very much appr Chad was great to work with, especially during this crazy time of social distancing! He definitely knows what he is doing and that was very much appreciated! More
by Lmsmithaz
Employees Worked With
Jon in finance, Chad Patterson
April 06, 2020
Chad has gone above and beyond to provide the best service possible. I am very appreciative of everything he has done. He is attentive and very professional. service possible. I am very appreciative of everything he has done. He is attentive and very professional. More
by Keithcowan
Employees Worked With
Chad Patterson
April 01, 2020
We bought a Chevy Blazer at Reliable Chevrolet and we worked with Chad Patterson. He did a great job and the process was seamless! Very happy! worked with Chad Patterson. He did a great job and the process was seamless! Very happy! More
by Tizzybrd
Employees Worked With
Eric Finance Manager, Chad Patterson
April 01, 2020
We recently purchased a 2020 Chevy Trax at Reliable thanks to Chad Patterson. We are totally impressed with Chad! He displayed superior customer service skills. He is a definite asset to Reliable Che thanks to Chad Patterson. We are totally impressed with Chad! He displayed superior customer service skills. He is a definite asset to Reliable Chevrolet. More
by Olga O'Connell
Employees Worked With
Jon Jon , Chad Patterson
March 25, 2020
We bought a Chevy Malibu at Reliable Chevrolet and we worked with Chad Patterson. We were fully satisfied. We just wanted to say thank you! worked with Chad Patterson. We were fully satisfied. We just wanted to say thank you! More
by Elaine.nicole97
Employees Worked With
Ernesto Velasquez, Chad Patterson
