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Reliable Chevrolet - NM

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.7
5,479 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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9901 Coors Blvd NW

Albuquerque, NM

87114

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Showing 5,479 reviews

May 10, 2025

Outstanding customer service! Needed DEF fluid for my Silverado HD High Country topped off. Ryan Pierce took charge, got it done, quickly, efficiently Thanks Ryan! More

by Corrales Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pierce
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May 10, 2025

The best car buying experience, I came from out town to purchase and I would do it again 100%. Jesse and Tiara were absolutely amazing. Highly recommend! More

by Lexusmestas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Olguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tierra Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025

My experience today has exceeded my expectation. s.Ben was very helpful and helped me find a vehicle that was the right fit for me and my family. He made sure I was happy and worked with me to make s More

by Renee.y.lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025

My vehicle was at the Dealership for more than 10 days was slow handling of all repairs technicians would not keep me informed charged me 692$ restocking fee on repairs That was not approved More

by frank.bitonti64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not applicable
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May 12, 2025 -

Reliable Chevrolet - NM responded

We understand how important it is to feel informed and supported throughout the service process, and we truly regret that your recent experience didn’t reflect the level of communication and attentiveness we strive for. While each situation can come with its own complexities, we’d appreciate the opportunity to speak with you directly and review the details surrounding the repairs and associated charges. Please don’t hesitate to reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

May 09, 2025

Very professional and relatable. Enjoyed my time and didn’t feel rushed or pushed. Over all a great experience and found myself in the perfect vehicle. More

by Dan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Reliable Chevrolet - NM responded

Dan, thanks for the fantastic feedback! We're thrilled to hear you had a great experience and felt comfortable during your visit. Enjoy your new vehicle, and we look forward to seeing you again!

May 09, 2025

They were very helpful. Wonderful customer service and answered all of our questions. Also very good with time!! More

by justinatrujillo14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Blea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback, Justin! We're thrilled to hear you had a great experience with our customer service and appreciated our efficiency. Your satisfaction is our top priority, and we look forward to serving you again!

May 09, 2025

Great customer service. Very helpful and friendly. They made my purchasing experience very easy. They will work with you to meet your needs More

by abeyta0617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Olguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ludwig Velasco-Finance Manger
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May 12, 2025 -

Reliable Chevrolet - NM responded

Thanks for your feedback! We're thrilled to hear you had a positive experience with our team. We strive to provide excellent service and meet our customers' needs. Your support means a lot to us!

May 09, 2025

I waited 3 weeks for my truck to get looked at for something they said would take 1-2 days to look at. I even scheduled appointment 4 weeks prior... seemed like couldn't get straight answer everything More

by anthonyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emilio C.
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May 12, 2025 -

Reliable Chevrolet - NM responded

We understand how important your time is, and we recognize how frustrating this experience must have been—especially after scheduling well in advance and expecting a shorter turnaround. Communication matters, and we truly aim to provide consistent and clear updates throughout the service process. Please don’t hesitate to reach out to Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

May 08, 2025

Good customer service here at Reliable Chevrolet…we were just there to look at the new Colorado’s. Eddy was very helpful and he got me a new truck! Which I wasn’t expecting, with 0 down as well . Thank you More

by vickieleenez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Blea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dion Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Reliable Chevrolet - NM responded

We’re thrilled to hear about your experience at Reliable Chevrolet! Eddy is indeed a star, and we’re glad he could help you drive away in a new Colorado with such a great deal. Thank you for sharing your positive feedback! Enjoy your new truck!

May 08, 2025

Eddy stepped in and was great to work with. Reliable got me where I needed to be with my new purchase More

by MattDyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Blea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tierra Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Reliable Chevrolet - NM responded

Matt, thanks for your fantastic review! We're thrilled to hear that Eddy provided you with reliable service and helped you with your new purchase. Your satisfaction is our priority, and we appreciate your support!

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