Reliable Cash Cars
Houston, TX
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6 Reviews of Reliable Cash Cars
DO NOT BUY FROM THIS DEALERSHIP, EVER! I sent this notice to the Better Business Bureau: This notice is in response to repairs and expenses already paid, associated with the recent purc I sent this notice to the Better Business Bureau: This notice is in response to repairs and expenses already paid, associated with the recent purchase of a 2009 Hyundai Accent (9/9/22). On 10/10/22, the motor had a knocking noise in the engine and I had Christian Brothers Automotive Pearland, check out the problem. It was determined that the vehicle had anti-freeze contaminated in the engine oil which was the result of a damaged cylinder head. The motor had to be taken out completely and pistons, water pump, gaskets, new cylinder head, etc. had to be replaced. I contacted the dealership manager (Hector J. Vazquez) on 10/15/22. Vazquez replied that I needed to bring the car back to Reliable Cash Cars. I replied back to Mr. Vazquez that Christian Brothers Automotive already began the process of removing the motor to determine the problem. I reiterated to Vazquez that I felt comfortable having the repairs done at a shop of my choice. Vazquez said that he would ask the owners of Reliable Cash Cars to provide me “some financial aid”. I was not expressing for Reliable Cash Cars to pay for the entire cost of the repairs due to the ‘contract of buying a Used Vehicle without Warranty’. On 10/20/22, I asked Vazquez again and he indicated that he would pay the “cost of repairs if his local shop would of done the repairs and pay me the difference of what I paid on my own”. On 10/26/22, I inquired about the aid and Mr. Vazquez indicated that the Owners had a family emergency and he still had not received guidance from the owners. He said he would take the initiative and see if he could rectify the situation. At this time, I still have not received aid/compensation from Reliable Cash Cars LLC. The vehicle has been repaired and paid a total of $6755.38 on October 28, 2022 (see attached invoice). This is a complete disaster, compared to the $6200 I initially paid for the vehicle! The vehicle again had some mechanical issues since the vehicle was repaired and I have since Sold the vehicle, which incurred more financial lost. This is beyond being ripped off and a disaster of a dealership. More
The dealership never responded to my request. My inquiry indicated that I was ready to make a purchase in 1-2 days - yet they never responded. My inquiry indicated that I was ready to make a purchase in 1-2 days - yet they never responded. More
Emailed about a car listed but never got a reply. This is because I emailed asking about a car listed for sale that I knew for a fact did not exist on their lot. Actually, 2 cars listed that they do This is because I emailed asking about a car listed for sale that I knew for a fact did not exist on their lot. Actually, 2 cars listed that they do not have. Bait cars. I know they don't have them because we drove alll the way to their lot to look at the white jeep and blue nitro and got the "sorry that sold". So I waited a week. They are still listed! So I emailed since they never asked my name, they wouldn't know it was me asking about cars I already know don't exist in their inventory. Bait and switch! So one star for deceptive sale tactics, zero stars for honesty in advertising. Oh, and they are still listed on the site! More
No transaction happened. No response from dealership. No call no email no text no nothing from the dealership. Useless wasted interaction. Will not be attempting to purchase training wheels from these incom call no email no text no nothing from the dealership. Useless wasted interaction. Will not be attempting to purchase training wheels from these incompetent morons. More