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Reiselman GMC - Service Center

Springfield, TN

4.4
129 Reviews

129 Reviews of Reiselman GMC - Service Center

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January 04, 2024

The employees were nice and polite, but the wait time was way too long. I made an appointment, for an oil change only, at 11:30am. I got there 10 minutes early and they took my keys then. It was 1:15pm when More

by BFULCHER
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee didn’t tell me his name when I came in.
January 03, 2024

Doug was very nice and kind got me in out on my regular maintenance service..thanks for the wonderful customer service More

by TBYRD.SR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
December 29, 2023

Waited 1 1/2 hours to be complete but the service was good and friendly More

by WMTERRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Goolsby
December 27, 2023

Great service, fast and dependable and try to get issue fixed the first time resolution More

by tlmc1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEWAYNE BELLAR
5.0
This rating includes all reviews, with more weight given to recent reviews.
KELLEN ARNOLD
5.0
This rating includes all reviews, with more weight given to recent reviews.
BILLY WHITAKER
4.0
This rating includes all reviews, with more weight given to recent reviews.
SHANNON BROOME
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2023

Had a very good experience great customer service, I pass up 2 GM dealers to come here, More

by RAHILLYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROY DRUSKY
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

The online scheduling and check in process was easy. The vehicle was ready when promised. Transport to/from my employer was provided. More

by PHILGREEN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
December 18, 2023

The service department at this dealership is horrible always has been since I became a customer in July 2017. More

by WAGGLEBONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JON SCOTT
4.0
This rating includes all reviews, with more weight given to recent reviews.
ROY DRUSKY
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2023

Awesome Service Center ! !! Always Super Nice and Friendly, they all know me by name too !!! More

by JK6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Upchurch
December 13, 2023

Service was great as always. Everyone is very friendly, I have been using their service for over 3 years on 3 different vehicles without any issues. More

by jackiehamlet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
December 13, 2023

I didn’t like how they sold me the cabin air filter and then charged an extra $20 to put it in More

by classicdclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer female
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