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Reiselman GMC - Service Center

Springfield, TN

4.4
129 Reviews

129 Reviews of Reiselman GMC - Service Center

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September 11, 2024

The root cause of the problem my car was having was found quickly. Service manager kept me informed of.progress. Repair finished ahead of promised time. This is not the closest dealership near me, but is wor More

by Try2BWise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in the service department.
June 24, 2024

It took a while to fix the car. However, they did an excellent job. I trust them with my car. Very kind and polite people! More

by efuente7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I communicated with Josh! He is very respectful, polite and follows up on whatever he promises! Josh does an excellent job! Thank you!
June 16, 2024

Everyone was very kind and friendly. We appreciate getting in and out quickly and the professionalism of each employee More

by STRATFORDGRAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEWAYNE BELLAR
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROY DRUSKY
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Went to get tailgate recalled. After having this appointment for a week drove 60miles for them to say they didn't have the part. That should have been a call yesterday they didn't More

by s5472lmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
June 11, 2024

They are always very efficient and professional. They take the time to explain everything to you and answer questions you may have. The waiting room is comfortable. You are always offered water or c More

by mnmealer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEWAYNE BELLAR
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

In the beginning I was very disappointed in the service dept but after my conversation with the service manager I was satisfied. Mitch was awesome to deal with and very understanding. More

by LILTARA2
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILLY WHITAKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROY DRUSKY
4.0
This rating includes all reviews, with more weight given to recent reviews.
SHANNON BROOME
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Work fast and well done. Courteous experience. Good to have a local service available for such needs More

by MARGARETANNKING18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHANNON BROOME
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

The customer service was great and friendly. The quality of work was great. The wait time for my car service was a lot longer than expected for having an appointment. Almost 2 hour wait. But oth More

by JENNYPHOTOS003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
DEWAYNE BELLAR
5.0
This rating includes all reviews, with more weight given to recent reviews.
KELLEN ARNOLD
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON SCOTT
5.0
This rating includes all reviews, with more weight given to recent reviews.
BILLY WHITAKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRAD WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROY DRUSKY
5.0
This rating includes all reviews, with more weight given to recent reviews.
SHANNON BROOME
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xander Lepore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Fiorillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Smiling employees. Not a long wait time for appointment and service to be completed. Ok More

by TKYLE5460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get his name
May 25, 2024

I have been buying vehicles up there for many years and the service department and all customer care has always treated me very good and always take good care of me. Thank you. More

by doug@midsouthelectrical.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROY DRUSKY
5.0
This rating includes all reviews, with more weight given to recent reviews.
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