Reiselman Ford - Service Center

It was the worst experience I've ever had at a dealership. I made an appointment and went out of my way to be on time which I was. They took my truck and said it wouldn't take long to simply do an dealership. I made an appointment and went out of my way to be on time which I was. They took my truck and said it wouldn't take long to simply do an oil change and filter. After waiting in the waiting area for about 25 minutes, I decided to see how close they were to completing the service. When I walked into the 6 bay shop there was only 1 man there and he knew nothing about my truck. I found my truck in the parking lot unlocked with valuble items in it. My truck had not even been touched. When I drove off I decided to call a manager to complain and instead of apologizing to me he ended up getting nasty. I will never go back and warn everybody else to do yourself a favor and go somewhere else. More