Reiselman Ford - Service Center

I brought my F 150 in for recall services on a Monday. They said it would be ready on Tuesday afternoon. I told them I couldn’t be there Tuesday. It, I would pick it up later in the week. I arrived Friday They said it would be ready on Tuesday afternoon. I told them I couldn’t be there Tuesday. It, I would pick it up later in the week. I arrived Friday and they said it wasn’t ready. In fairness they did move my issue up the line but, I waited over two hours until it was ready. Everyone was kind and professional but, I should have been called to say there was a delay. More

I purchased my 2024 Ranger Raptor from another dealership only because of how hard they are to find. Since then, I’ve been dealing with Reiselman Ford’s parts and service department and have to give them tw only because of how hard they are to find. Since then, I’ve been dealing with Reiselman Ford’s parts and service department and have to give them two thumbs up. They communicate, are very professional and are very friendly and responsive. I recently had a Ford Performance Racing Parts ProCal calibration mod. installed by them. They again were very communicative and their service dept. manager (Jonathan I believe is his name) is the one that did the install since he was more experienced with the product. Heidi (service advisor) followed our instructions and text (as did Jonathan) progress updates. While my vehicle was in their possession, they also took care of a recall issue. My vehicle was turned back over to me just as clean as it was when I dropped it off (very unusual in my experience with others)! Big kudos to Reiselman Ford and its team! HIGHLY recommend!! More

Communication was great, they did the best they could to troubleshoot and correct my vehicle, handled the warranty. I think there is still something wrong with my car electrical they need a better way to de troubleshoot and correct my vehicle, handled the warranty. I think there is still something wrong with my car electrical they need a better way to detect with the new vehicles. Ford needs to do better. It will probably end up back there but overall they were fantastic. More

The service here is always excellent. They work hard to make sure you are satisfied. They work hard to make sure you are satisfied. More

Great assistance and communication. Reviews vehicle history to help us with vehicle maintenance. Nice waiting area. Friendly staff. Thank you Reviews vehicle history to help us with vehicle maintenance. Nice waiting area. Friendly staff. Thank you More

Great communication, easy to deal with and very polite. Best I have dealt with in a few years... Best I have dealt with in a few years... More

Excellent service department. Went in for an oil change. They found multiple other things to be addressed at a future date. I been dealing with ford dealer for more years. T Went in for an oil change. They found multiple other things to be addressed at a future date. I been dealing with ford dealer for more years. Too many to remember. Nice work. Keep it up. More

Great people and very professional! Grounds are well kept as well as the restrooms!! I would recommend this dealership to anyone who needs a vehicle! Grounds are well kept as well as the restrooms!! I would recommend this dealership to anyone who needs a vehicle! More

I needed a mobile technician to reprogram my blank PCM. . They scheduled the technician for Monday, he arrived early with an assistant, reprogrammed PCM, verified all was good, and fee was very reasonable . They scheduled the technician for Monday, he arrived early with an assistant, reprogrammed PCM, verified all was good, and fee was very reasonable More

Prompt & friendly people in service & parts departments. Service has Improved since adding a Quick Lane Service has Improved since adding a Quick Lane More