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Reiselman Ford - Service Center

Dickson, TN

4.4
46 Reviews

46 Reviews of Reiselman Ford - Service Center

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September 13, 2024

Great people-always get my truck taken care of and up to date on anything it may need! More

by ishi330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people
Sep 24, 2024 -

Reiselman Ford responded

Thank you for always working with us. Your loyalty is why we are in business.

August 05, 2024

They were polite and respectful and very helpful. They explained everything to me so I would understand what was wrong with my car. I would recommend them to anyone who needs work on their vehicles More

by sherrisobers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Tashie
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

They are very good at providing the service described to us in a timely manner. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Tashie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2024

I was completely satisfied with the service. The waiting area was very nice and clea. The waiting time was perfect. Thank you. More

by francescothern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Tashie
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2024

Except service, polite and pleasant woman handled all details and paperwork promptly and correctly. Back room service personnel delivered desired results More

by micktierney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reception and back room hrlp
July 05, 2024

My advisor at REISELMAN FORD is a rock star! ! Thank you! Will be coming back in the future. More

by .
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Winter
July 05, 2024

Friendly, efficient and totally caring. JONATHAN was the best. Knew we were traveling and worked us in, had us repaired and on the road quickly. The cost was well within the reasonable ra More

by dlathis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
July 05, 2024

My Bronco Sport needed some recall work done and it was scheduled promptly. While I was told to be prepared for the car to be ready the following day, it actually was done late the same day I dropped it of More

by Kim K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Taylor
June 16, 2024

Helpful information, kept me updated on the progress of repair..very friendly service. Jonathan was awesome. More

by annasisemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Taylor
Jun 16, 2024 -

annasisemore responded

I’m happy for the updates & helping me with the recall & other issues..took longer than I expected but I’m happy with the outcome..

Jun 17, 2024 -

Reiselman Ford responded

Thank you, for your wonderful review. We appreciate your business.

June 13, 2024

Service Department is extremely friendly but extremely slow and expensive. I will seek other services in the future. This repair was only serviceable by FMC More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Winter