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Reiselman Ford - Service Center

Dickson, TN

4.6
61 Reviews

61 Reviews of Reiselman Ford - Service Center

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October 28, 2024

Like the new location to get oil changed. In and out in 40 min instead of over an hr. Like the waiting room better. More

by itsfarming1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
October 25, 2024

Great service thank you Blah blah blah blah blah 15 words there you go hope you’re happy More

by kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
October 14, 2024

Their Mobil unit needs some tweaking,They left a “chock” wedge behind my wheel and the cover for my oil pan underneath the truck fell off,therefore I had to go to the Dealership anyway…I’ve been coming her More

by cglcombs55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Guy at the shop next to the Dealership
October 14, 2024

They are very friendly and professional. The day of pickup, I was in and out within 10 minutes. My suv was in for a repair and Jonathan mentioned if I wrote a check or paid in cash and not More

by judith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Taylor
October 14, 2024

I brought my F 150 in for recall services on a Monday. They said it would be ready on Tuesday afternoon. I told them I couldn’t be there Tuesday. It, I would pick it up later in the week. I arrived Friday More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

I purchased my 2024 Ranger Raptor from another dealership only because of how hard they are to find. Since then, I’ve been dealing with Reiselman Ford’s parts and service department and have to give them tw More

by Sgt.Maj.JeffP-USMC(Ret.)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi, Jonathan and Josh
October 10, 2024

Communication was great, they did the best they could to troubleshoot and correct my vehicle, handled the warranty. I think there is still something wrong with my car electrical they need a better way to de More

by cfiel7322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Tashie
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Stephens
3.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Reiselman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan 5 star for communication with me
October 04, 2024

The service here is always excellent. They work hard to make sure you are satisfied. More

by kimmossy73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
September 30, 2024

Great assistance and communication. Reviews vehicle history to help us with vehicle maintenance. Nice waiting area. Friendly staff. Thank you More

by nhudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
September 26, 2024

Great communication, easy to deal with and very polite. Best I have dealt with in a few years... More

by Jimroot1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
3
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