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Reiselman Ford - Service Center

Dickson, TN

4.4
46 Reviews

46 Reviews of Reiselman Ford - Service Center

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October 11, 2024

I purchased my 2024 Ranger Raptor from another dealership only because of how hard they are to find. Since then, I’ve been dealing with Reiselman Ford’s parts and service department and have to give them tw More

by Sgt.Maj.JeffP-USMC(Ret.)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi, Jonathan and Josh
October 10, 2024

Communication was great, they did the best they could to troubleshoot and correct my vehicle, handled the warranty. I think there is still something wrong with my car electrical they need a better way to de More

by cfiel7322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Tashie
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Stephens
3.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Reiselman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan 5 star for communication with me
October 04, 2024

The service here is always excellent. They work hard to make sure you are satisfied. More

by kimmossy73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
September 30, 2024

Great assistance and communication. Reviews vehicle history to help us with vehicle maintenance. Nice waiting area. Friendly staff. Thank you More

by nhudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
September 26, 2024

Great communication, easy to deal with and very polite. Best I have dealt with in a few years... More

by Jimroot1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
September 26, 2024

Excellent service department. Went in for an oil change. They found multiple other things to be addressed at a future date. I been dealing with ford dealer for more years. T More

by djbarnes1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Tashie
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

I needed a mobile technician to reprogram my blank PCM. . They scheduled the technician for Monday, he arrived early with an assistant, reprogrammed PCM, verified all was good, and fee was very reasonable More

by garyhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
September 25, 2024

Great people and very professional! Grounds are well kept as well as the restrooms!! I would recommend this dealership to anyone who needs a vehicle! More

by Big Willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
September 24, 2024

Prompt & friendly people in service & parts departments. Service has Improved since adding a Quick Lane More

by screamingabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Winter, April Hunter
September 19, 2024

It went great. My experience with April was very helpful, educational, and knowledgeable about the services provided! More

by Madisonmilton09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
Sep 24, 2024 -

Reiselman Ford responded

Thank you Madison, we appreciate you choosing us to do business with.

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