Reiselman Ford - Service Center
Dickson, TN
79 Reviews of Reiselman Ford - Service Center
This was my first time in for service since my purchase in Dec 2024 and found the staff friendly, welcoming and quick to get my truck back to me done to my satisfaction in Dec 2024 and found the staff friendly, welcoming and quick to get my truck back to me done to my satisfaction More
You don’t do what the customer requests! Always trying to sell me something, you recommend something then when customer asks for it you can’t follow thru! You lost my business! Always trying to sell me something, you recommend something then when customer asks for it you can’t follow thru! You lost my business! More
Was very easy experience was taken in st appointed time was very efficient an quick Was very friendly staff was very efficient an quick Was very friendly staff More
I Appreciate the service department bringing me back home and then bringing my vehicle to me. That was very nice of Reiselman Ford to do that. I have had nothing but good things to say about Reiselman Ford i and then bringing my vehicle to me. That was very nice of Reiselman Ford to do that. I have had nothing but good things to say about Reiselman Ford in Dickson.TN More
The people are always very pleasant and professional. They make sure I understand what is going on with my truck and they make sure they take care of everything that it needs. I am always very satisfied They make sure I understand what is going on with my truck and they make sure they take care of everything that it needs. I am always very satisfied when I leave there. More
Jonathan was extremely helpful and courteous! He kept us up-to-date on status of the vehicle and explained in detail the issues that were resolved. He kept us up-to-date on status of the vehicle and explained in detail the issues that were resolved. More
I was very pleased with my service experience. Everyone was very friendly and explained what was needed to be done by the next visit. Love the new building and the flavored coffee was a plus! Everyone was very friendly and explained what was needed to be done by the next visit. Love the new building and the flavored coffee was a plus! More
Heidi in the service department was a great help with follow-up calls, status changes, delays, etc as she has been over the past three years. If others in the service department could provide better cust follow-up calls, status changes, delays, etc as she has been over the past three years. If others in the service department could provide better customer service, then the rating would be higher. More