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Reiselman Ford - Service Center

Dickson, TN

4.5
67 Reviews

67 Reviews of Reiselman Ford - Service Center

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March 17, 2025

They had my truck for a transmission issue. They finally told me what it was going to take to fix it, it also has a recall that was no charge to me. After a week I called and that's when they r More

by anthonyrainey3059 to
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Reiselman
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Heidi, the Service Manager I dealt with was very professional, helpful, and easy to deal with. The work done on my F150 Limited surpassed my expectations of quality work. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Winter
February 25, 2025

Very pleased. Fixed all problems and an oil leak I been trying to get fixed for years. Will be a return customer. Thank y'all so much. More

by debbiepage205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Advisor and Techs were great. Fixed my Leaky sunroof problem quickly. Very informative and kind. More

by Mmt1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi
February 21, 2025

Chris was so good about explaining everything to me in detail and I appreciate this so much because I know nothing about the mechanics of a vehicle!! More

by Shirley A Dover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
February 14, 2025

Reiselman Ford truly provides Elite customer service I have never been disappointed in any of my interactions with them More

by Vgriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Hunter, Heidi Winter
January 21, 2025

This dealership was great to work with. The mobile service was great. The technicians were very nice personable and efficient. I will definitely use them again for service. More

by Bearsmith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names
January 21, 2025

Friendly honest and helpful. Process was a little lengthy because I live 45 miles away. More

by cjbrandt1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Reiselman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Tashie, James Stephens
January 08, 2025

Unbelievable service,thanks to Heidi,will always bring my truck to Reiselman Ford.Thank you so much. More

by Rodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi, service supervisor , Tyler Tashie, James Stephens
January 02, 2025

Friendly service done efficiently. I was very happy to know the dealership had me covered when it came to making sure my car was fixed properly More

by Jeffrey.obrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
1
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