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Reiselman Ford

Dickson, TN

4.7
104 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
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1717 TN-46

Dickson, TN

37055

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Showing 104 reviews

August 05, 2024

They were polite and respectful and very helpful. They explained everything to me so I would understand what was wrong with my car. I would recommend them to anyone who needs work on their vehicles More

by sherrisobers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Tashie, James Stephens
July 29, 2024

They are very good at providing the service described to us in a timely manner. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Tashie
July 18, 2024

I was completely satisfied with the service. The waiting area was very nice and clea. The waiting time was perfect. Thank you. More

by francescothern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Tashie, James Stephens
July 08, 2024

Great experience really cared about high felt, and what I needed done I would go back to them and again in a heartbeat drove an hour to go to this dealership More

by derekcote1720
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Tashie, James Stephens
July 08, 2024

Except service, polite and pleasant woman handled all details and paperwork promptly and correctly. Back room service personnel delivered desired results More

by micktierney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reception and back room hrlp
July 05, 2024

My Bronco Sport needed some recall work done and it was scheduled promptly. While I was told to be prepared for the car to be ready the following day, it actually was done late the same day I dropped it of More

by Kim K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Taylor
July 05, 2024

My advisor at REISELMAN FORD is a rock star! ! Thank you! Will be coming back in the future. More

by .
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Winter
July 05, 2024

Friendly, efficient and totally caring. JONATHAN was the best. Knew we were traveling and worked us in, had us repaired and on the road quickly. The cost was well within the reasonable ra More

by dlathis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
June 18, 2024

Would have rated 5 stars, but was disappointed truck did not come with trailer hitch. Discussed with salesman the need because of owning fishing boat. Must now make other arrangements. Well pleased with tr More

by ReedDreaden37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wills
June 16, 2024

Helpful information, kept me updated on the progress of repair..very friendly service. Jonathan was awesome. More

by annasisemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Taylor
Jun 16, 2024 -

annasisemore responded

I’m happy for the updates & helping me with the recall & other issues..took longer than I expected but I’m happy with the outcome..

Jun 17, 2024 -

Reiselman Ford responded

Thank you, for your wonderful review. We appreciate your business.

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