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Reiselman Ford
Dickson, TN
69 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 69 reviews
September 23, 2024
The process was quick and the personnel made buying the vehicle painless with no pressure vehicle painless with no pressure More
by Acres4dogs
September 14, 2024
The salesman, Jason Kee, was very helpful explaining my options and went out of his way helping me navigate the different features on the Escape. All the staff were very nice. options and went out of his way helping me navigate the different features on the Escape. All the staff were very nice. More
by scootenpenny
Employees Worked With
August 21, 2024
From start to finish I had an excellent experience with Reiselman Ford a dealership an hour away from me with only a slight hiccup in the middle. Jason my salesperson stayed in contact with me at the start Reiselman Ford a dealership an hour away from me with only a slight hiccup in the middle. Jason my salesperson stayed in contact with me at the start and even after he was sick for a few days continued to be in contact me. Not being in Dickson physically I was sure how much they would help me to get the only Ford Bronco Sport in the area with the color and features I wanted that was on their lot. Jason sent paperwork back and forth. Found the answers to my leasing questions even when they don't do many leases and did as much as he could before I even got there to consider purchasing the car. Chris, in the Finance department, worked with me to get to the number that I wanted and explained everything along the way without any pressure to do anything extra if I didn't want to. But explained the benefits that if I had been able that I would have. Boone, the General Manager met me on the way out and I felt valued and treated fairly at every step of the way. They don't work on extra commission so there was no intention to upsell me anything. There were some nice additional touches like my name was in the vehicle on a reserved for tag. And one of the Reiselmans called, thanked me for buying from them, and sent a gift. So even though they were an hour away I would definitely talk to Jason again as I buy another Ford in the future. More
by revsquires
Employees Worked With
Jason Kee
August 05, 2024
They were polite and respectful and very helpful. They explained everything to me so I would understand what was wrong with my car. I would recommend them to anyone who needs work on their vehicles They explained everything to me so I would understand what was wrong with my car. I would recommend them to anyone who needs work on their vehicles. More
by sherrisobers
July 29, 2024
They are very good at providing the service described to us in a timely manner. us in a timely manner. More
by David
Employees Worked With
July 18, 2024
I was completely satisfied with the service. The waiting area was very nice and clea. The waiting time was perfect. Thank you. The waiting area was very nice and clea. The waiting time was perfect. Thank you. More
by francescothern
July 08, 2024
Great experience really cared about high felt, and what I needed done I would go back to them and again in a heartbeat drove an hour to go to this dealership needed done I would go back to them and again in a heartbeat drove an hour to go to this dealership More
by derekcote1720
July 08, 2024
Except service, polite and pleasant woman handled all details and paperwork promptly and correctly. Back room service personnel delivered desired results details and paperwork promptly and correctly. Back room service personnel delivered desired results More
by micktierney
Employees Worked With
Reception and back room hrlp
