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Reiselman Ford

Dickson, TN

4.6
127 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
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1717 TN-46

Dickson, TN

37055

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Showing 127 reviews

June 20, 2025

This was my first time in for service since my purchase in Dec 2024 and found the staff friendly, welcoming and quick to get my truck back to me done to my satisfaction More

by bob2001safari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

You don’t do what the customer requests! Always trying to sell me something, you recommend something then when customer asks for it you can’t follow thru! You lost my business! More

by Robert.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel
Jun 21, 2025 -

Reiselman Ford responded

Mr. Brown, Reese McCloud, dealer partner here at Reiselman Ford. Would you give me a call at 615-740-4002 ext 3603? I would like to discuss your issues when you were here.

June 19, 2025

Was very easy experience was taken in st appointed time was very efficient an quick Was very friendly staff More

by Loganrl53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April was my service manager very efficient an helpful
June 17, 2025

The work was done and completed in quick and timely manner with no problems thanks More

by Kmdunlap51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary moran
June 13, 2025

They worked with me to find the SUV. with what I wanted on the SUV. More

by Silvergrayfox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
June 09, 2025

I had shopped around and the other places were not willing to work with me.I walked in here and they immediately worked with me to make my purchase easy and not complicated .I highly recommend!!DJ and More

by shalee3321
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
DJ and Apollo
June 04, 2025

I Appreciate the service department bringing me back home and then bringing my vehicle to me. That was very nice of Reiselman Ford to do that. I have had nothing but good things to say about Reiselman Ford i More

by Evasweet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi in service
May 30, 2025

The people are always very pleasant and professional. They make sure I understand what is going on with my truck and they make sure they take care of everything that it needs. I am always very satisfied More

by ishi330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Jonathan was extremely helpful and courteous! He kept us up-to-date on status of the vehicle and explained in detail the issues that were resolved. More

by Lyd7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Taylor
May 22, 2025

I was very pleased with my service experience. Everyone was very friendly and explained what was needed to be done by the next visit. Love the new building and the flavored coffee was a plus! More

by crteston2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Hunter
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