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Reiselman Ford

Dickson, TN

4.6
127 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
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1717 TN-46

Dickson, TN

37055

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Showing 127 reviews

July 24, 2025

Bought a great used F-150 from Reiselman Ford. Salesman named Willis was very professional and made the process easy and efficient, Chris J the finance manager helped recommend warranties without More

by oothowil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willis Oothout
July 18, 2025

We had A pleasant experience in this facility everyone was professional and courteous. Overall experience was good. More

by Patsy hooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Just bought my dream Bronco! DJ was the foundation of this sale. He was authentic and real right from the start. I’d been in contact with MANY dealers at this point looking for More

by thefordlord
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ and Chris
July 12, 2025

Good experience, and not an all day affair . Salesman worked hard to make the sale . More

by sleepyshoulders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Waun , Apollo
July 11, 2025

I was not satisfied at all and will not recommend them to anyone. Don't think they are very professional. Not good communication.. More

by bratchervera96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Reiselman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No comment
July 07, 2025

I have taken My car here 3 times. Every time there was an issue. I would suggest if there is something you can have done elsewhere. PLEASE DO! It will save you some frustration in the More

by jimmy kight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Reiselman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 2 employees
Jul 07, 2025 -

Reiselman Ford responded

Mr. Kight, Reese McCloud, I am the dealer partner here at Reiselman Ford. Would you mind contacting me when you can? I would love to know who you spoke with and try to fix your experience with us. My reviews are not fake, but that does't mean we don't make mistakes. Call me. 615-740-4002 ext 3603. Please and thank you.

July 04, 2025

Awesome customer service in service department from start to finish. Heidi was fantastic! So thankful for this, our second visit to a Ford dealership service department. Both exeriences were teriffic! Thank More

by blj34_37146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi
July 02, 2025

Everyone was pleasant to work with, courteous and mindful. Things went fairly smoothly, which I was part of things being complicated due to my acct being frozen. But all went well and now I'm the More

by Cher M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Reiselman
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

April got my truck in for service work they found a problem with the front end ordered parts and got it fixed fast More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
June 23, 2025

Got a good a used car sales guy was nice wasn't pushy very happy with the car I got with no issues More

by vtim108
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Reiselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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