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Reiselman Ford
Dickson, TN
127 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 127 reviews
July 24, 2025
Bought a great used F-150 from Reiselman Ford. Salesman named Willis was very professional and made the process easy and efficient, Chris J the finance manager helped recommend warranties without Salesman named Willis was very professional and made the process easy and efficient, Chris J the finance manager helped recommend warranties without sounding like he wanted to steal my money. Even the General Manager Reese helped out! Highly recommend. More
by oothowil
July 18, 2025
We had A pleasant experience in this facility everyone was professional and courteous. Overall experience was good. was professional and courteous. Overall experience was good. More
by Patsy hooper
Employees Worked With
July 12, 2025
Just bought my dream Bronco! DJ was the foundation of this sale. He was authentic and real right from the start. I’d been in contact with MANY dealers at this point looking for DJ was the foundation of this sale. He was authentic and real right from the start. I’d been in contact with MANY dealers at this point looking for just the right ride, paired with a good deal. My call to Reiselman’s was near closing time so I braced myself for a rushed conversation. That is not what I got! DJ took videos of the Bronco and sent them to me. He answered all my questions. We stayed in contact for the next few days, reviewing offers I had from other dealers. He put me in contact with Chris from financing who was also stellar to work with. These guys sealed the deal for me. I actually flew from the Florida Keys to Tennessee just to buy this Bronco. Just sayin’ there’s something to be said about good customer service. Thanks DJ you did good! More
by thefordlord
Employees Worked With
DJ and Chris
July 11, 2025
I was not satisfied at all and will not recommend them to anyone. Don't think they are very professional. Not good communication.. anyone. Don't think they are very professional. Not good communication.. More
by bratchervera96
July 07, 2025
I have taken My car here 3 times. Every time there was an issue. I would suggest if there is something you can have done elsewhere. PLEASE DO! It will save you some frustration in the Every time there was an issue. I would suggest if there is something you can have done elsewhere. PLEASE DO! It will save you some frustration in the long run. My last aggravation with them after a 2-week appointment for 2 New back tires and my collision sensor diagnosed. They called me after I dropped off my car and said I needed to leave my car 2-3 days for the diagnostic. I said go ahead and change tires. They called me back and said they forgot to order the tires. Thats my cue after 3 services and 3 issues that this dealership is not for me. After talking to many people about Reislman service department. I would have to suggest that maybe there is some dishonesty about the good reviews they have posted. (Good Luck on your next service.) More
by jimmy kight
July 04, 2025
Awesome customer service in service department from start to finish. Heidi was fantastic! So thankful for this, our second visit to a Ford dealership service department. Both exeriences were teriffic! Thank to finish. Heidi was fantastic! So thankful for this, our second visit to a Ford dealership service department. Both exeriences were teriffic! Thank you! More
by blj34_37146
July 02, 2025
Everyone was pleasant to work with, courteous and mindful. Things went fairly smoothly, which I was part of things being complicated due to my acct being frozen. But all went well and now I'm the mindful. Things went fairly smoothly, which I was part of things being complicated due to my acct being frozen. But all went well and now I'm the proud owner of a 2025 Ford f150. More
by Cher M
Employees Worked With
June 23, 2025
Got a good a used car sales guy was nice wasn't pushy very happy with the car I got with no issues very happy with the car I got with no issues More
by vtim108
Employees Worked With
