Reineke Nissan - Service Center

Needed to order a shifter cable and when I arrived Greg Stumbaugh showed me the way and walked with me and chatted and made sure I got to where I needed to go. Thanks Greg Stumbaugh showed me the way and walked with me and chatted and made sure I got to where I needed to go. Thanks Greg More

Altima service dept. Dead battery slowed what was to be s busy day. Senior Maintence Dept Mgr. Jim Kuhn got my car in for a battery change right away and even took care o Dead battery slowed what was to be s busy day. Senior Maintence Dept Mgr. Jim Kuhn got my car in for a battery change right away and even took care of my overdue routine maintenance check. Barely gave me time to enjoy the freshly baked cookies in the wait area Also saved me $25.00 with my coupon for a new battery and service. And I still had time to finish all the errands that I planned on. Great job! More

Very Attentive Service I like this service department as they work well with the customer. They are sensitive to any cost comments and will honor competitor coupons. Warra I like this service department as they work well with the customer. They are sensitive to any cost comments and will honor competitor coupons. Warranty work is taken care of seamlessly. The staff is small and very attentive, always trying to please. Great tire work too. More

Cost Competitive and Works Well With Customer I brought my 2017 Nissan Pathfinder in for required service and diagnostic work. I asked for a quote up front and the Service Advisor checked with th I brought my 2017 Nissan Pathfinder in for required service and diagnostic work. I asked for a quote up front and the Service Advisor checked with the mechanics to get an estimate. Actual work beat the estimate for labor, which demonstrated integrity, and billing rate is reasonable. Diagnostic work time was also reasonable. SA matched a competitor's coupon and informed me that I had dealership points (from previous service work at their Ford dealership) that could be applied against the bill. Gave me a ride both ways, which was appreciated. The runner left right before I finished with the SA so another SA drove me home - great customer service. I would have rated them 5 stars except that a color coordinated valve stem cap was left off one of the alloy wheels and the SA did not inform the runner to wait a couple of minutes before he took off with another customer in the morning. But Reineke Nissan recovered quite nicely on the ride mistake as mentioned above. I went back the next day and they found my valve stem cap. All in all I am very satisfied with the competency, price cometitiveness, and extra effort to correct mistakes. Can't ask for anything more than that. I am optimistic that I will have a good service relationship with this dealership going forward and I recommend them without exception. More