Reineke Honda

The staff was very courteous, efficient, and helpful. I was very happy with overall experience of the oil change and the loaner car. The car wash was also nice! was very happy with overall experience of the oil change and the loaner car. The car wash was also nice! More

I had to return 4 times for them to fix a broken trunk latch and by the time it was finished, they still hadn't fixed it so I went to another service department. They also told me I had about $800 more m latch and by the time it was finished, they still hadn't fixed it so I went to another service department. They also told me I had about $800 more maintenance that I should have do - and when I took it to another dealership, they told me that Gene Stevens tried to do things that didn't need any maintenance. Recently, I went back to have my battery replaced. I had an appointment, and after I waited for an hour, they came to me and said, sorry, we don't have that part in stock. Terrible customer service, More

This was our third vehicle purchased from Gene Stevens and our second with Jim Laird. Jim is an asset to this dealer and does a great job satisfying his customers. Wish all of our sales experiences were a and our second with Jim Laird. Jim is an asset to this dealer and does a great job satisfying his customers. Wish all of our sales experiences were a pleasant. More

The noise we had indicated to the service man when we The noise we had indicated to the service man when we arrived is still there. When you first start the car and for example, back out of the garage The noise we had indicated to the service man when we arrived is still there. When you first start the car and for example, back out of the garage, there is a vibration, which is also present when you drive forward. Although we told them about it, the service person said they did not hear it. It is still very much there, sounds like a vibration of some sort. Hope it isn't anything important. More

Salesman was very friendly. The vehicles that we looked at were very clean. We were at another dealership earlier in the day looking at a new Honda. The vehicles were not clean, still had red clay on tires at were very clean. We were at another dealership earlier in the day looking at a new Honda. The vehicles were not clean, still had red clay on tires and inside vehicles. We are very pleased with our purchased More

I was very pleased with the entire experience. I still I was very pleased with the entire experience. I still have a lot to learn about the new features on my Honda CRV-LX, but I have been told if I ha I was very pleased with the entire experience. I still have a lot to learn about the new features on my Honda CRV-LX, but I have been told if I have any questions, to feel free to come back and someone will be glad to assist me. I also appreciate the free car wash offer which will help keep my new car looking new longer. I am looking forward to owning a Honda. I have heard many great things about the car company. More

I desperately needed an oil change before a short road trip over the weekend. They fit me in on Friday afternoon, got my oil changed quickly, and got me out of Findlay before the big wind storm came throu trip over the weekend. They fit me in on Friday afternoon, got my oil changed quickly, and got me out of Findlay before the big wind storm came through. I gave them a 5 because the total experience was the way service should be. Thanks! More

I always enjoy going to Gene Stevens Honda for service. They are friendly, punctual, and thorough, and they always tell me what to expect in the way of repairs or new materials (tires, belts, etc.) for the They are friendly, punctual, and thorough, and they always tell me what to expect in the way of repairs or new materials (tires, belts, etc.) for the next service. It's a great place to do business. More

I was very pleased with my service and the fact that my free oil service would be honorred. I especially liked the flower I could choose. My car also was located in a convenient place for pick up. free oil service would be honorred. I especially liked the flower I could choose. My car also was located in a convenient place for pick up. More

Our experiance at your place of buisnes was the third time we have delt with your people, and We have to say that your people especially Jim Laird are the most courtious, well versed in the product you s time we have delt with your people, and We have to say that your people especially Jim Laird are the most courtious, well versed in the product you sell, the most honest, and the best sales people we have ever delt with in over 40 years of buying and trading in cars and trucks. We will never shop anywhere else other than at your business when ever we are looking for an automobile. Thanks for the best car buying experiance ever Steve & Patricia Brown More