Reineke Honda

Olivia was fantastic! So helpful with information about the car and no pressure to buy. I appreciated having a woman sales person to explain all the icons, etc. on the das So helpful with information about the car and no pressure to buy. I appreciated having a woman sales person to explain all the icons, etc. on the dash. She was even able to get a person come pick me up from Tiffin to take me to Findlay to pick up the new car which was a big help. Highly recommend Olivia! More

There was no pushing to buy anything. Olivia was easy to work with and answered all my questions Olivia was easy to work with and answered all my questions More

Very professional salesperson, organized and very knowledgeable about Honda vehicles. Excellent communication about the services that accompany the purchase. Will definitely utilize Olivia for our ne knowledgeable about Honda vehicles. Excellent communication about the services that accompany the purchase. Will definitely utilize Olivia for our next purchase! More

I had a great time working with Olivia! 10/10 would recommend her. I love my new car! 10/10 would recommend her. I love my new car! More

So kind and helpful. It was my first time buying a new car and she made the experience so enjoyable. I love my car and she was knowledgeable about any questions I might h It was my first time buying a new car and she made the experience so enjoyable. I love my car and she was knowledgeable about any questions I might have with the new functions. She also coordinated bringing my older car to my residence and I am very appreciative of her effort. More

We had a great experience in purchasing our new Honda CRV with the help of Tonia Brown. From the initial response when we inquired about a car online, test driving the car and answering all the questions we with the help of Tonia Brown. From the initial response when we inquired about a car online, test driving the car and answering all the questions we had. Tonia made the whole buying process a breeze. We would work with Tonia again for any other car purchases as well as anyone at the dealership. Also Conrad in the financing department was awesome too. More

Lackluster at best--IF I COULD RATE less I would. On/about May 9, 2022, I purchased a used Honda HRV Sport from salesman Jason. From then until now, it has been a nightmare. First, I was overcharged On/about May 9, 2022, I purchased a used Honda HRV Sport from salesman Jason. From then until now, it has been a nightmare. First, I was overcharged $500 on May 9th. It literally took Megan Chong (Finance clerk) until June 14th to get my money back. It was one excuse after another. I emailed Megan twelve (12) requested copies of my bank statements to prove the discrepancy. SHE NEVER RESPONDED UNTIL I SPOKE TO THE GM Brandon. She alleged that she left messages (lies), and a sundry of other outright excuses that were very disingenuous. Secondly, it took Megan FOREVER to cancel the extended warranty I requested the day after I purchased the vehicle. Thirdly, AS OF 6/22 I DO NOT HAVE THE MEMORANDUM OF TITLE. My tags expire on 6/23--tomorrow. I have left text messages for Jason (salesman), and voicemails for him as well as the General Manager, Brandon--ALL TO NO AVAIL. Unfortunately, I have to take legal action due to the unfair treatment and loss of money I will incur as a result of not being able to drive the car I paid for. All I will say is...NEVER AGAIN! More

Working with Mark Hammond, Sales and Clayton Neal, Finance Director made a long-distance car buying effort a breeze. My Mom, 86 years young, lives in Findlay and needed a new car badly as hers had di Finance Director made a long-distance car buying effort a breeze. My Mom, 86 years young, lives in Findlay and needed a new car badly as hers had died. I'm her daughter and I live in California, so after test-driving a very nice used Civic EX, my Mom had me take the reins to help her in buying it. Mark would call me directly to discuss the actual car's driving & repair history, our trade-in value, negotiations, etc. And when we were ready to finalize the deal, Clayton made the financing part so easy explaining everything on a Zoom call or speaker phone when my Mom was signing her part. Buying a car long distance for your elderly parent could've been difficult, however these two made it a 'breeze' and even enjoyable. I highly recommend them both and the entire Reineke Honda team. More

Friendly Customer Service Beginning with the scheduling with Sue, to the service call and the check out, everyone was exceptionally nice and helpful. The key drop and the car w Beginning with the scheduling with Sue, to the service call and the check out, everyone was exceptionally nice and helpful. The key drop and the car wash were very nice touches. More

Great Customer Service The service department stayed open longer to receive my car and give me a loaner while mine was diagnosed. I had an appointment in the morning that I The service department stayed open longer to receive my car and give me a loaner while mine was diagnosed. I had an appointment in the morning that I was able to attend because of this. I appreciated the excellent service the shop provided. More