Reineke Ford of Lima - Service Center

noise or no noise,,that is the question Had a problem with a noise ,sounded like an engine noise. No problem getting an appointment in a timely manor. Randy even brought the car into the Had a problem with a noise ,sounded like an engine noise. No problem getting an appointment in a timely manor. Randy even brought the car into the dealership, so I would not have to wait around. I still feel like there is a problem even though they decided all the noises were normal. So I will wait and see what happens. More

Had my car in for 60,000 checkup. Had my car in for 60,000 mile checkup. Report I received was totally blank. One day later after I called service manger no response back yet. Pretty s Had my car in for 60,000 mile checkup. Report I received was totally blank. One day later after I called service manger no response back yet. Pretty sad customer service. Service department said I will find the “Kid” that did the work! Not real interested in good customer service. More

Efficient courteous thorough The appointment was on time. At the finish of service-a complete explanation was given about the service performed. The wait time for service being co The appointment was on time. At the finish of service-a complete explanation was given about the service performed. The wait time for service being completed was not too long. Pleasant waiting room. More

Wonderful Was at dealership for oil change and looked at new cars fell in love with a new one and the rest is history. Only problem I should have made my appt. Was at dealership for oil change and looked at new cars fell in love with a new one and the rest is history. Only problem I should have made my appt. on another day not the end of the month. Everyone was trying to take advantage of the rebates so everyone was very busy. I myself decided to take advantages of the rebates also so am very happy with the outcome. More

Reinecke did a great job! Reinecke did a great job, everyone was friendly, the repair went great. The waiting room had room to work, was comfortable and the coffee was good to Reinecke did a great job, everyone was friendly, the repair went great. The waiting room had room to work, was comfortable and the coffee was good too! More