Reineke Ford of Lima - Service Center

My service was second to none. My service technician was xtra helpful. Jaylyn will always be my go to person. Wonderful customer service!! My service technician was xtra helpful. Jaylyn will always be my go to person. Wonderful customer service!! More

Appreciate them coming to my house to complete the recall work as we live 40 miles from dealership. Thank you. work as we live 40 miles from dealership. Thank you. More

I love the helpfulness of everyone at this dealership. Easy to communicate with and workmanship is above excellent. Would recommend to everyone, Easy to communicate with and workmanship is above excellent. Would recommend to everyone, More

Excellent service from start to finish. Decent cost for parts and labor. Will return again Decent cost for parts and labor. Will return again More

Reineke's have the most friendly, knowledgeable employees .If there's an issue, they direct me to the person that takes care of that issue and it is addressed and taken care of .I appreciate all if you and .If there's an issue, they direct me to the person that takes care of that issue and it is addressed and taken care of .I appreciate all if you and tell and recommend your dealership!! More

Brandon was very nice and kept us informed. He was very helpful. Would ask for him again. We are very pleased!! He was very helpful. Would ask for him again. We are very pleased!! More

Did a great job on my vehicle done quickly and under estimate great experience at Reineke! estimate great experience at Reineke! More

Dealer service scheduler (Jaylun) was very kind and helpful in getting my F150 in for service and master cylinder recall. 5 stars for him. Also very understanding in getting problem resolved after pick helpful in getting my F150 in for service and master cylinder recall. 5 stars for him. Also very understanding in getting problem resolved after pickup. Technician broke the brake switch doing the master cylinder replacement. Switch was replaced as expected. After I picked the truck up I was going down the highway with the cruise control set. Came up on slow traffic and hit the brakes to slow down and found the cruise control would not cancel. Had to shut it off manually. Little dicey for a minute. Took the truck back to dealership and found technician didn’t calibrate the switch after replacement. Serious safety error on his behalf. 1 star for technician. More

Nice waiting area. Was told recall would be done in July. Didn’t happen until August. Is done now. So far so good. Was told recall would be done in July. Didn’t happen until August. Is done now. So far so good. More

Prompt friendly knowledgeable advisors who went the extra mile for me today answered all questions and got my service done quickly mile for me today answered all questions and got my service done quickly More