Reineke Ford of Lima

The way car buying should be Walking into the dealership the receptionist was very welcoming. Matt, Blake and Rick made me feel comfortable, where very friendly like they all pers Walking into the dealership the receptionist was very welcoming. Matt, Blake and Rick made me feel comfortable, where very friendly like they all personally knew me prior to coming to the dealership, they made me feel like they wanted my business and would do their best to personally give me the best deal they could with purchasing my Ford F250. The dealing process was not long and drawn out like other dealers. Matt, Blake and Rick made the buying process quick, easy, convenient and when compared to other dealers which I had emailed for their best deal, Matt, Blake and Rick where able to beat all the other dealers. Jess in financing did a great job walking me through the paper work, explained all the additional coverage/ offers but did not over pressure. I really like my Ford F250 and when the time comes to purchase again Lima will be the first dealership I go to. More

Pleased Customer service was great. No pressure, just friendly, helpful and knowledgeable service by both Rick and Chock. The whole process was quick, easy an Customer service was great. No pressure, just friendly, helpful and knowledgeable service by both Rick and Chock. The whole process was quick, easy and informative. More

Acceptable The only possible improvement would be to condense the 3 hour financing process to about 15 minutes. But, I got what I was looking for. The only possible improvement would be to condense the 3 hour financing process to about 15 minutes. But, I got what I was looking for. More

Wonderful Was at dealership for oil change and looked at new cars fell in love with a new one and the rest is history. Only problem I should have made my appt. Was at dealership for oil change and looked at new cars fell in love with a new one and the rest is history. Only problem I should have made my appt. on another day not the end of the month. Everyone was trying to take advantage of the rebates so everyone was very busy. I myself decided to take advantages of the rebates also so am very happy with the outcome. More

Great job! Shaun Armstead at Reineke provided excellent customer service. He did everything in his power to make sure I left the dealership with a new car and as Shaun Armstead at Reineke provided excellent customer service. He did everything in his power to make sure I left the dealership with a new car and as a happy customer. Thanks Reineke! More

Very Satisfied with my experience. Chock did a great job of the CMax Hybrid and the Energi. I had a previous misconception of the Energi and he clearified my confusion and took me for Chock did a great job of the CMax Hybrid and the Energi. I had a previous misconception of the Energi and he clearified my confusion and took me for a test drive. I was pretty well sold after that. It was a good experience More

Enjoyable experience , easy process. I was very happy with my purchase of a new F150 from Isaiah . Allowed us to walk through lot and narrow down our choices. He had all of information we I was very happy with my purchase of a new F150 from Isaiah . Allowed us to walk through lot and narrow down our choices. He had all of information we were seeking. Very low pressure experience. More

Reinecke did a great job! Reinecke did a great job, everyone was friendly, the repair went great. The waiting room had room to work, was comfortable and the coffee was good to Reinecke did a great job, everyone was friendly, the repair went great. The waiting room had room to work, was comfortable and the coffee was good too! More

Very satisfied Buying a used vehicle can be a stressfull experience BUT. I have to say Rieneke Ford of Lima relieves you of all the stress. I am very satisfied with Buying a used vehicle can be a stressfull experience BUT. I have to say Rieneke Ford of Lima relieves you of all the stress. I am very satisfied with my purchase. The price was right and the vehicle was just as described in the add and the customer service was outstanding. I delt with Rick and he was very friendly helpful and knowledgeable. No b.s. and no gimmicks. No hidden costs and no haggaling. Just straight forward and honest. My next vehicle purchase will be made at Reineke Ford (and i live in the Detroit metro area). That is how satisfied i am with their sales and service Thank you Reineke Ford of Lima and thank you Rick. You are an asset to the Reineke family dealership More

So much better than the previous owner After an absolutely toxic lease experience with the previous owner I ended up with Dodge trucks and Jeeps for the last 14 years. Recently while lookin After an absolutely toxic lease experience with the previous owner I ended up with Dodge trucks and Jeeps for the last 14 years. Recently while looking for a new ride I took a chance and stopped at Reineke Ford Lincoln. It was a 180 degree change from the previous dealer. Yes we had to bicker about trade in value but didn't feel insulted and by the second trip things came together very nicely. Yep, I'd like more for my trade, we all do, but our salesman worked hard to bring us to a place where we were happy to be driving away in a brand new Lincoln for 14 dollars a month more than a new Jeep. ( ignore the brand bought below. Only option is Ford. They sell Lincolns also.) More