Reineke Ford of Lima

Arranged to look at truck with sales manager Blake. They sold truck without calling me I drove 40 miles for nothing. Then they lied and said they did not have my number. Blake, Chock and Kody all lied. They sold truck without calling me I drove 40 miles for nothing. Then they lied and said they did not have my number. Blake, Chock and Kody all lied. BUY ELSEWHERE More

Do not buy a vehicle with them, I bought a suv in end of Feb it had been in the shop numerous times recently for over 2 months and then i get it back and it overheats the next day and the manager drops me o Feb it had been in the shop numerous times recently for over 2 months and then i get it back and it overheats the next day and the manager drops me off a rental with weed under the seat thankfully the rental was dirty and still had the pink slip so I was able to call the previous rental and get them admitting it before I reported it and they have since not returned my vehicle or my calls!!!! More

TERRIBLE BAIT AND SWITCH SERVICE APPOINTMENT Called TERRIBLE BAIT AND SWITCH SERVICE APPOINTMENT Called there to have my wipers looked at,made an apt. Wipers started working,called and cancelled appt. TERRIBLE BAIT AND SWITCH SERVICE APPOINTMENT Called there to have my wipers looked at,made an apt. Wipers started working,called and cancelled appt. They told me of a recall so I scheduled that appointment. When I got there to pick up my vehicle they charged me $90.00 to look at wipers and tell me nothing was wrong More

Wasn’t bad but had some disappointing issues. Overall a good experience. However they were a little over book value for the truck and I asked why and they said because of the extensive inspection Overall a good experience. However they were a little over book value for the truck and I asked why and they said because of the extensive inspection that is done on their vehicles. Including “windshield wipers”. The first time it rained I had to replace the windshield wipers odd enough. So far in week three I’ve had to replace the rear brakes, the u joints, the hood didn’t latch correctly, I found a crack in the windshield, and I couldn’t open the tailgate. More

Best in the area I have been with this dealership since day 1. I have always used the same salemen, Ricky is an asset and makes each visit so enjoyable and gets me the I have been with this dealership since day 1. I have always used the same salemen, Ricky is an asset and makes each visit so enjoyable and gets me the best deal he can. The service has always been excellent and a p,easure to deal with as well. Wouldn't go anywhere else. More

Satisfied Excellent service, .Never had a problem. Service rep was friendly and accommodating finding oil change coupons to save me money and other expenses not Excellent service, .Never had a problem. Service rep was friendly and accommodating finding oil change coupons to save me money and other expenses not previously known. More

Dependable Sales was good when I bought my edge. I worked with the body shop last year and they were great. I work with the service department on a regular basis Sales was good when I bought my edge. I worked with the body shop last year and they were great. I work with the service department on a regular basis for oil changes and normal checkups for my car. They are quick, friendly and take care of my car in a timely manner. More

Good deal Austin park was great, informative. Waited with me thru his lunch break, until the financing came through, even though I knew he was hungry, he woul Austin park was great, informative. Waited with me thru his lunch break, until the financing came through, even though I knew he was hungry, he wouldn't go until I was taken care of.. and got a great deal on a dependable auto. More

Oil Change Took my car in for an oil change. Was treated kindly and in a professional manor. My car was returned to me washed and cleaned inside and out which I Took my car in for an oil change. Was treated kindly and in a professional manor. My car was returned to me washed and cleaned inside and out which I greatly appreciated. The service I received was great! More