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Reineke Ford of Lima

Lima, OH

4.8
90 Reviews

1360 Greely Chapel Rd

Lima, OH

45804

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90 Reviews of Reineke Ford of Lima

October 08, 2024

Appreciate them coming to my house to complete the recall work as we live 40 miles from dealership. Thank you. More

by Freyday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roe, Seth
Oct 09, 2024 -

Reineke Ford of Lima responded

Freyday, we're glad we could make the recall process convenient for you at Reineke Ford Lincoln of Lima. Thank you for trusting us with your vehicle!

October 07, 2024

I love the helpfulness of everyone at this dealership. Easy to communicate with and workmanship is above excellent. Would recommend to everyone, More

by Shadow1of2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany and service guy who came to the house. Husband met him. Didn’t remember his name.
Oct 07, 2024 -

Reineke Ford of Lima responded

We're delighted to hear that you found our team at Reineke Ford Lincoln of Lima helpful and easy to communicate with! Thank you for recommending us, and we appreciate your kind words about our workmanship.

October 01, 2024

Robert helped me through the whole process,. thank you for all of your help ! I highly recommend him for all your needs ! The experience was amazing! More

by phillipcruz2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
R.J. .,..Josie
Oct 01, 2024 -

Reineke Ford of Lima responded

We're delighted to hear that Robert provided amazing service throughout your experience at Reineke Ford Lincoln of Lima. Thank you for the high recommendation and kind words!

October 01, 2024

Excellent service from start to finish. Decent cost for parts and labor. Will return again More

by bobflores1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeromy
Oct 02, 2024 -

Reineke Ford of Lima responded

Bob, it means so much to us to see your review! Thanks from the team at Reineke Ford Lincoln of Lima.

September 28, 2024

Reineke's have the most friendly, knowledgeable employees .If there's an issue, they direct me to the person that takes care of that issue and it is addressed and taken care of .I appreciate all if you and More

by Fern Cowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Michael, Jessica Dunlap , Jamie in service, JJ, and all in service and sales that has helped me.
Sep 30, 2024 -

Reineke Ford of Lima responded

Thank you for the glowing review! We're delighted to hear that our team at Reineke Ford Lincoln of Lima has been helpful and attentive. Your recommendations mean a lot to us!

September 24, 2024

They didn't have the truck I wanted in stock and located the one I bought. I could have delt closer to home but Oliver answered all questions and kept me informed More

by tombollenbacher
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Stephen's,
Sep 25, 2024 -

Reineke Ford of Lima responded

We're glad to hear Oliver was able to assist you and keep you informed throughout the process at Reineke Ford Lincoln of Lima. Thanks for choosing us!

September 21, 2024

Brandon was very nice and kept us informed. He was very helpful. Would ask for him again. We are very pleased!! More

by amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 23, 2024 -

Reineke Ford of Lima responded

Thank you for the positive feedback! We're glad to hear Brandon provided excellent service and kept you well-informed at Reineke Ford Lincoln of Lima. We look forward to assisting you in the future!

September 20, 2024

Dealer service scheduler (Jaylun) was very kind and helpful in getting my F150 in for service and master cylinder recall. 5 stars for him. Also very understanding in getting problem resolved after pick More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylun scheduler, technician unknown
Sep 22, 2024 -

Reineke Ford of Lima responded

Jim, thanks for sharing your experience. We're glad Jaylun provided excellent service at Reineke Ford Lincoln of Lima and apologize for the issues you encountered with the technician's work. Your feedback is valuable, and we'll address this to ensure it doesn't happen again.

September 20, 2024

Did a great job on my vehicle done quickly and under estimate great experience at Reineke! More

by derrickdaniel1045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and Jamie
Sep 23, 2024 -

Reineke Ford of Lima responded

Derrick, thank you for the great review. We look forward to seeing you again at Reineke Ford Lincoln of Lima!

September 19, 2024

Nice waiting area. Was told recall would be done in July. Didn’t happen until August. Is done now. So far so good. More

by Abcdef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know any names.
Sep 20, 2024 -

Reineke Ford of Lima responded

Thank you for your patience and understanding. We're glad to hear the recall work is now complete, and we appreciate your feedback on our waiting area at Reineke Ford Lincoln of Lima!

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