Reineke Ford of Lima

They didn't have the truck I wanted in stock and located the one I bought. I could have delt closer to home but Oliver answered all questions and kept me informed the one I bought. I could have delt closer to home but Oliver answered all questions and kept me informed More

Brandon was very nice and kept us informed. He was very helpful. Would ask for him again. We are very pleased!! He was very helpful. Would ask for him again. We are very pleased!! More

Dealer service scheduler (Jaylun) was very kind and helpful in getting my F150 in for service and master cylinder recall. 5 stars for him. Also very understanding in getting problem resolved after pick helpful in getting my F150 in for service and master cylinder recall. 5 stars for him. Also very understanding in getting problem resolved after pickup. Technician broke the brake switch doing the master cylinder replacement. Switch was replaced as expected. After I picked the truck up I was going down the highway with the cruise control set. Came up on slow traffic and hit the brakes to slow down and found the cruise control would not cancel. Had to shut it off manually. Little dicey for a minute. Took the truck back to dealership and found technician didn’t calibrate the switch after replacement. Serious safety error on his behalf. 1 star for technician. More

Did a great job on my vehicle done quickly and under estimate great experience at Reineke! estimate great experience at Reineke! More

Nice waiting area. Was told recall would be done in July. Didn’t happen until August. Is done now. So far so good. Was told recall would be done in July. Didn’t happen until August. Is done now. So far so good. More

They helped me find what I needed and want Dustin was very helpful.I love my new truck very helpful.I love my new truck More

I had a great experience they had me in and out with in an hour! an hour! More

Excellent service department. Fortunate to get same day service. Peasant comfortable waiting area. Nice place. Fortunate to get same day service. Peasant comfortable waiting area. Nice place. More

All staff were very friendly, knowledgeable and willing to help. We ended up being at the dealer past closing time and not one person complained. This is the second vehicle that we have purchased through to help. We ended up being at the dealer past closing time and not one person complained. This is the second vehicle that we have purchased through Oliver. Great salesman!! More

Prompt friendly knowledgeable advisors who went the extra mile for me today answered all questions and got my service done quickly mile for me today answered all questions and got my service done quickly More