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Reineke Ford Lincoln, Inc. - Service Center
Findlay, OH
37 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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37 Reviews of Reineke Ford Lincoln, Inc. - Service Center
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December 07, 2023
We made an appt for oil change only. When we got there my husband mentioned that all 3 wiper blades needed replaced. Without batting an eye, they agreed to do that at the same time. Alwa When we got there my husband mentioned that all 3 wiper blades needed replaced. Without batting an eye, they agreed to do that at the same time. Always friendly and accommodating at the Findlay location. More
by pattygwhizz
Employees Worked With
Don't remember staff names.
December 05, 2023
As always, great service by Patti, Reineke’s renowned five-star lead service advisor. And, I am most impressed by the thoroughness of Byron, the technician who performed the work. five-star lead service advisor. And, I am most impressed by the thoroughness of Byron, the technician who performed the work. More
by Bob Welch
Employees Worked With
Patti, Byron.
April 21, 2022
would not recommend there service at all, took my ford diesel in as it was in limp mode,had a recall they said that wasn't the problem, they said it was bad def they pulled tank off cleaned it, tested it diesel in as it was in limp mode,had a recall they said that wasn't the problem, they said it was bad def they pulled tank off cleaned it, tested it drove it said it was fixed.bill was 650 dollars, i argued got it a little cheaper. we drove it 50 miles. went into mode again had to get it towed to another ford dealer they fixed it said it was under the warranty. they said what fixed should have been to. tried to get reimbursed but they more or less said sorry for your luck More
by campnut69
Employees Worked With
Mike
January 10, 2022
Patti saves the day! Thanks Patti for being so responsive to our service needs. It is next to impossible to reach someone in the service department but after a day and a half of trying to reach someone to our service needs. It is next to impossible to reach someone in the service department but after a day and a half of trying to reach someone and leaving several voice messages - I got Patti Wallace's voice mail. I left a voice message and she returned my call quickly. I know she was swamped, but who isn't these days. She took her time to find out exactly what my service needed to be done. Even arranged for a pickup and a return for my vehicle! Patti truly saved the day when no one else in service would answer their phone, return a voice message and/or return my call. I only gave a five-star review BECAUSE of Patti. Thank you Patti! More
by kbryant
Employees Worked With
Patti Wallace
June 22, 2019
Routine maintenance. Waiting room, bathroom clean. TV, current newspapers and magazines. Hot coffee while you wait. Staff was professional and friendly! I don't mind waiti Waiting room, bathroom clean. TV, current newspapers and magazines. Hot coffee while you wait. Staff was professional and friendly! I don't mind waiting on my vehicle to be serviced. More
by Nurse#1958
Employees Worked With
None.
