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Reineke Ford Lincoln, Inc. - Service Center

Findlay, OH

4.6
40 Reviews
Call Service Center (567) 250-1873

40 Reviews of Reineke Ford Lincoln, Inc. - Service Center

Sort by
August 14, 2024

Dealership lied that they changed my oil filter and rotated my vehicle tires which they charged me for. I had marked the tires and the oil filter More

by Concerned owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Gibson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Reineke Ford Lincoln, Inc. responded

This is very concerning to hear. We strive for honesty and transparency in all our services, so I apologize if this was not your experience. Please reach out directly so we can address this issue and make things right. Thank you, David Gibson - General Manager - (419) 422-1661

July 26, 2024

Searra and the team at Reineke was very professional and kept me informed about my car. I will definitely be coming back. More

by darleneleger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Reineke Ford Lincoln, Inc. responded

Thank you for the kind words! We're glad to hear Searra and the team at Reineke Ford Lincoln of Findlay provided excellent service. We look forward to your next visit!

July 25, 2024

My experience was very good Sidtawas very good kept up with all communication a.and made sure. I bag a nice vehicle to drive. As usual, a good team More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Jul 26, 2024 -

Reineke Ford Lincoln, Inc. responded

Larry, we're glad to hear Sidtawas and the team at Reineke Ford Lincoln of Findlay provided you with a great experience. Enjoy your new vehicle!

July 24, 2024

Look like they were very busy that day that I got my oil changed, but they still did it in a very timely fashion More

by jherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty
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Jul 24, 2024 -

Reineke Ford Lincoln, Inc. responded

Thanks for your patience and understanding! We're glad to hear that our team at Reineke Ford Lincoln of Findlay was able to get your oil change done quickly despite being busy. We appreciate the positive feedback!

July 21, 2024

Excellent job, very pleased with the way Patty Wallace handled my service!!! Telling me what needed to be done on my car! More

by rdysert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Wallace
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Jul 23, 2024 -

Reineke Ford Lincoln, Inc. responded

We're delighted to hear that Patty Wallace provided excellent service at Reineke Ford Lincoln of Findlay! Thanks for sharing your positive experience with us.

June 17, 2024

Recall on my Ford Bronco Sport “came to me” via the Reineke Mobile service unit. What a convenient service! More

by ebug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Beaupre, Nicole Peace
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Jun 17, 2024 -

Reineke Ford Lincoln, Inc. responded

We're glad to hear that the Reineke Ford Lincoln Mobile service unit made your recall experience convenient! Thanks for sharing this positive feedback!

June 10, 2024

Had my Maverick scheduled for a recall notice at my home- it couldn't have been easier! Jay G More

by jgueld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Peace
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Jun 10, 2024 -

Reineke Ford Lincoln, Inc. responded

Thanks for your trust in our services, Jay. The team at Reineke Ford Lincoln is always happy to accommodate you - safe travels!

May 09, 2024

Service was completed timely. I was greater in a timely basis and confirmed the primary reason for the visit. They also took note of my other concern, namely a possible safety i More

by Mr Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra
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May 09, 2024 -

Reineke Ford Lincoln, Inc. responded

Bill, we appreciate your feedback and are glad to know our team at Reineke Ford Lincoln was able to address all of your concerns in a timely manner. Your satisfaction is important to us!

April 02, 2024

Took my Escape in for service and had to request some leniency on getting back due to health issues and money struggles. They showed me far more compassion than I deserved and when I finally got the car More

by samantharosebluhm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra
Report | Print
Apr 02, 2024 -

Reineke Ford Lincoln, Inc. responded

Samantha, we're glad to know that our team at Reineke Ford Lincoln was able to assist you during a challenging time. We always strive for understanding and compassion with all of our customers. Enjoy your Ford Escape!

February 29, 2024

Excellent service and responsiveness . Great people that wan to get it right and will go to any length to resolve issues More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti
Report | Print
Mar 01, 2024 -

Reineke Ford Lincoln, Inc. responded

Jim, we're glad to know you had such a positive experience with our team at Reineke Ford Lincoln. We always strive for excellence in service and customer satisfaction. Thanks for your review!

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