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Reineke Ford Lincoln, Inc. - Service Center

Findlay, OH

4.5
37 Reviews

37 Reviews of Reineke Ford Lincoln, Inc. - Service Center

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November 14, 2024

Christopher was very cooperative and informative. He was very knowledgeable and provided a thorough explanations of the service that was provided for my vehicle. More

by t_stuckert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Always great service I know my car is 17 yrs old but with 38000 original miles. I worry that they will try to sell me a new car More

by Reba1055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure it was a woman
Oct 23, 2024 -

Reineke Ford Lincoln, Inc. responded

Thank you for sharing your experience with Reineke Ford Lincoln of Findlay, Reba. We're glad to hear that you've been satisfied with our service and rest assured, we're always here to support you and your vehicle's needs!

September 23, 2024

I have had on problems with my experience with this dealership. Service has been good More

by Robinette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichol service department
Sep 23, 2024 -

Reineke Ford Lincoln, Inc. responded

Robinette, thank you for leaving Reineke Ford Lincoln of Findlay a 4-star review! We are so glad that our service has been good.

September 20, 2024

Jordan was very courteous and made the process seamless. My repairs were completed in a timely manner. More

by rietsi1616@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan in the service department
Sep 20, 2024 -

Reineke Ford Lincoln, Inc. responded

Thank you for sharing your experience! We're glad to hear that Jordan provided courteous service and made the repair process seamless at Reineke Ford Lincoln of Findlay. Safe travels ahead!

August 31, 2024

Excellent excellent excellent service! ! Very timely while I waited I will return as needed and expect the same treatment thanks More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Reineke Ford Lincoln, Inc. responded

Mark, we're delighted to hear you had an excellent experience with us at Reineke Ford Lincoln of Findlay! We look forward to providing the same great service on your next visit. Thanks for sharing!

August 28, 2024

The service department is polite and professional. From basic service to possible problems same experience. More

by Thekalbs.jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty
Aug 28, 2024 -

Reineke Ford Lincoln, Inc. responded

Thank you for sharing your positive experience with our service department at Reineke Ford Lincoln of Findlay! We're glad to hear that you've consistently received polite and professional service.

August 25, 2024

We bought a brand new Lincoln. We ran over a curb. Blew out 2 tires, our insurance only covered 2. Reineke tools is our warranty would be void if we did not replace 4. So since More

by Dolabear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All
Aug 30, 2024 -

Reineke Ford Lincoln, Inc. responded

I'm sorry to hear about your experience. We strive for honesty and quality service, so it's concerning to read this feedback. Please reach out to me directly so we can discuss the situation further and find a resolution. Thank you, David Gibson - General Manager - (419) 422-1661

August 14, 2024

Dealership lied that they changed my oil filter and rotated my vehicle tires which they charged me for. I had marked the tires and the oil filter More

by Concerned owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Gibson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Reineke Ford Lincoln, Inc. responded

This is very concerning to hear. We strive for honesty and transparency in all our services, so I apologize if this was not your experience. Please reach out directly so we can address this issue and make things right. Thank you, David Gibson - General Manager - (419) 422-1661

July 26, 2024

Searra and the team at Reineke was very professional and kept me informed about my car. I will definitely be coming back. More

by darleneleger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Reineke Ford Lincoln, Inc. responded

Thank you for the kind words! We're glad to hear Searra and the team at Reineke Ford Lincoln of Findlay provided excellent service. We look forward to your next visit!

July 25, 2024

My experience was very good Sidtawas very good kept up with all communication a.and made sure. I bag a nice vehicle to drive. As usual, a good team More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jul 26, 2024 -

Reineke Ford Lincoln, Inc. responded

Larry, we're glad to hear Sidtawas and the team at Reineke Ford Lincoln of Findlay provided you with a great experience. Enjoy your new vehicle!

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