Register Chevrolet - Service Center

Sam was the best sales advisor i had to deal with. Easy going and very knowledgeable.. no pressure sales. She informed me about what my car needed to keep it maintained and on the road longer. I will Easy going and very knowledgeable.. no pressure sales. She informed me about what my car needed to keep it maintained and on the road longer. I will go back as long as she's there More

The young lady in the service department her name is Samantha was very professional, very understanding, and did an excellent job. Thank you, Sam! Samantha was very professional, very understanding, and did an excellent job. Thank you, Sam! More

There is no other Service Department in Florida I would go to than Register Chevrolet for my 2021 Corvette. Blaine the Service Manager is always there ready to help you with a big smile on his face. He p go to than Register Chevrolet for my 2021 Corvette. Blaine the Service Manager is always there ready to help you with a big smile on his face. He provides the utmost customer service and satisfaction you could ever ask for and it rubs off on his technician’s. Joe his tech works on my car and handles it with kid gloves. I am very particular on who services my car and Joe makes me feel very at ease. He checks and rechecks all his work to make sure everything is perfect. When I get my car back it is as clean as when I brought it in. I highly recommend Register Chevrolet for any repair work you should have for there highly skilled and trained staff. More

Communication by service is horrible. I regret trusting Register Chevrolet with my vehicle. Long story incoming. I stopped by to have a "check engine" diagnosed on my 2021 Chevrolet Si I regret trusting Register Chevrolet with my vehicle. Long story incoming. I stopped by to have a "check engine" diagnosed on my 2021 Chevrolet Silverado. Tina, my service advisor, initially told me the issue was a NOx sensor with minimal issue. So far, so good. I was told to come back as early as possible the next day, Friday. Fair, I popped in suddenly and inferred they were checking to see if they might have the parts needed in stock. If I have an appointment, there should be a plan in place...right?!? I observed that my truck was close to needing an oil change. I called in to schedule this since my truck will be at the dealer anyway. I was transferred around and around for about an hour (according to my iPhone) trying to schedule my oil change. Eventually, I was transferred to Tina, who I found to be quite rude. If a customer has a question, that should be the focus in the moment. Scheduling an oil change should never take an hour. I could've changed it myself in that time frame! If a customer has a question, that should be the focus in the moment. I came in bright and early for my 8am appointment on Friday. I was told "We don't know when your truck will be seen. Leave it here with the keys and the shuttle can take you home." Typically, a loaner is provided when a vehicle has needed warranty service in the past. When I inquired, Tina told me they have no loaners, and I can take my truck to Rick Mathews if I like. I inquired about the dealer providing an Enterprise car instead. No. Not until we get to your truck was the response. If a dealer doesn't have a loaner (which is something a dealer advertises as a part of warranty service if I'm not mistaken) why would it be the customer's responsibility to ever pay for the rental? Since I need to drive to work and drive my girls, I did not want to end up without a vehicle for an unforeseen amount of time. At the minimum, I was going to be left without a vehicle for the weekend at this point. The staff seemed to have little care or regard for this. I was told by Tina I may have to wait up to 8 hours. Isn't this why I made the appointment? I contemplated taking the shuttle home to wait; however, I had little faith I would hear back from Register. A customer shouldn't have to question whether a dealership will communicate what is happening, but that's exactly how I felt based on my experience thus far. Eventually, Blaine, the service manager I believe, stepped in and offered his assistance. He was very helpful and kind. The only person who didn't treat me like I was an inconvenience to this point. After being told by Tina that she didn't know when my truck would be seen, Blaine had my truck looked at by the mechanics and diagnosed within an hour. Within an hour. He also informed me I would be provided a loaner through Enterprise. Blaine informed me what they were checking for, saying the NOx sensor could cause the truck to slip into limp mode. I appreciate Blaine. However, why was this not the plan from the start if it was that simple to diagnose? As of today (Friday 7/7) it's been two weeks. I live nearby, so I've observed my truck has sat in the same exact place for the entire two weeks. Initially, it was indicated to me that my truck would be finished on June 30th. This date came and went with no updates from Register. I called on Wednesday, 7/5, and was told the plan was to have my truck finished today. Now, most dealers who strive to provide quality customer service, can be counted on to call and provide their customers updates on the vehicle if maintenance is finished or will not be done when expected. It's a shame that I have no faith that Register will contact me to provide me an update today. I'm certain I will need to contact them myself. That should NEVER be the case when you are entrusting a dealership with your investment. Treat customers like they are respected, understood v More

I’m very sorry I’ve made this purchase . In the 40 years that I’ve lived and in the 18+ years that I’ve consulted in automotive sales and finance, I have never seen this happen to one custom In the 40 years that I’ve lived and in the 18+ years that I’ve consulted in automotive sales and finance, I have never seen this happen to one customer! My car was purchased 10/16/22, then in service with Register Chevy from 10/27/22 til 01/17/23 (eighty days in service!) When I picked up my car yesterday (told would be ready at noon) and it was not!!! Not only was it not ready, it was also damaged! The vehicle was returned uncleaned, not washed. I asked for an oil change before coming to pick up my vehicle and was told “it doesn’t need it” - I am the customer and I want an OIL CHANGE! The vehicle was a delayed production, not in service for long and then sat for 3 months. The age of the oil is near 1 year and oil is to be changed annually, not just by miles driven. The service manager, Dale, assured me he’d drive my vehicle to his home and back to assure no transmission issues on my 120mile drive back to my home. That didn’t happen either (so much for worry free driving.) My #ChevroletSuburban that sat parked out back for 3 months, now has scratches and tree sap all over its black paint. The hood and roof have hard water stains all over it. The exterior door trim panels have scratches. In addition, none of the safety recall campaigns were completed nor was the chip for the heated seats installed. How does anyone expect me to be calm after spending $72k, not having a vehicle for nearly three months causing me to lose my job and home. Now I have a brand new vehicle that looks like it’s been in service for 3 years. Thanks for the lack of customer care and car care! You guys get a medal for this one! Thank you Register #Chevrolet More

I brought my 2021 Corvette C8 for it’s first service and frankly I was in awe from the Service manager, Blain Webb to the service advisor Linda, to Casey the tech who did my first oil change and dct transm frankly I was in awe from the Service manager, Blain Webb to the service advisor Linda, to Casey the tech who did my first oil change and dct transmission filter change and John the Corvette tech. They were all outstanding. The handled my car with kid gloves ensuring that everything was perfect and as per GM spec. If you know anything about Corvette owners is that they are very leary of anyone touching there cars and very difficult to deal with but, I will tell you that everything went perfect and I was totally at ease which is very difficult for me. Before I brought my car in for service I spoke to Blain and explained to him how concerned I was bringing my car in after hearing some horror stories from other owners who brought there vette’s into other dealer service departments. Blain assured me that he and his people would take care of my baby and not to worry. All went well to my complete satisfaction and I look forward to working with Blain and his team in the future. I highly recommend register chevrolet service department for your service needs especially if you own a Corvette. It is all a tribute to Blain’s managing of his service department. More

Excellent sales and service staff. From the purchase to the service register Chevrolet has it figured out. Great buying experience. Great service experience. Good people the service register Chevrolet has it figured out. Great buying experience. Great service experience. Good people More

Getting a hold of someone in the service department takes a miracle from God. They keep transferring me to different voicemails. Seems impossible to speak to someone qualified enough to answer a simple quest a miracle from God. They keep transferring me to different voicemails. Seems impossible to speak to someone qualified enough to answer a simple question. More

The body shop at Register Chevrolet don't even deserve a one star The body shop is the worst shop I ever delt with. Besides using junk yard parts they didn't even have the decency to paint some of the par one star The body shop is the worst shop I ever delt with. Besides using junk yard parts they didn't even have the decency to paint some of the parts they got from the junk yard to at least to make it look new Instead they gave it back to me with rusted parts. Then there was the head light they installed that was fogged over. When I asked why they install such a old and deteriorated lens they said that how the old one was. Which was an outright lie The car was only 4 years old and was garage kept all the time. Now I have to get everything Register painted, repainted due to the paint peeling off the hood and bumper of the car. Never again will I do business with them More

Register recieved my truck 13 days ago to put a new transmission in it. Since then they have told me I need a New tork converter and said they had a used one for 500.00, then said nope we have a new on transmission in it. Since then they have told me I need a New tork converter and said they had a used one for 500.00, then said nope we have a new one for 2000.00!!! Then said we can jb weld this one it takes 6 hours to dry, 14 hours later they still aren't done. Oh wait! We haven't sent the bank the bill yet SSI they haven't sent a check. So now you have to miss another day of work. They know how much we had in a line of credit and are trying to reach that amount!!!! Never ever go here!!!!!!!! 13 days top put a brand new transmission in. I could have done it myself in my front yard with no mechanical knowledge at this point with Google! More