Register Chevrolet
Brooksville, FL
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Register's service staff are professional and honest Dexter as well as Joe in the shop addressed the problem, got GM approval for a new transmission under warranty and now I am waiting for the transmissi Dexter as well as Joe in the shop addressed the problem, got GM approval for a new transmission under warranty and now I am waiting for the transmission to come in since it was out of stock. When it is installed, I am sure I will be asked for another survey in which I will gladly comply. More
Always proffesional and courteous for 2 years (4 services) From the purchase of our new 2014 Equinox LTZ to the service of said vehicle, no complaints at all. I would recommend Register Chevrolet and have to n From the purchase of our new 2014 Equinox LTZ to the service of said vehicle, no complaints at all. I would recommend Register Chevrolet and have to numerous people for all services provided. More
Best car buying experience I ever had! Wayne was very knowledgeable and helpful. He understood my needs and worked extremely hard to meet them. I couldn't be more appreciative and happy wit Wayne was very knowledgeable and helpful. He understood my needs and worked extremely hard to meet them. I couldn't be more appreciative and happy with how everything turned out. No one was pushy or deceiving and I felt comfortable and welcome. I've been telling everyone I know about the awesome experience. This was the first place I looked when I was notified that my previous vehicle was totaled out by my insurance company and of course I needed to do some shopping around so I knew I was getting the best deal. I went to every chevrolet dealership in the Tampa Bay area and no one could compare. I will definitely be back if I ever need another vehicle. More
Misleading and using false advertising I found a 2001 Tiffin Allegro Motor home on the RV Trader and went to Register Chevrolet to see it. The ad stated it had 6 NEW tires on it and it had I found a 2001 Tiffin Allegro Motor home on the RV Trader and went to Register Chevrolet to see it. The ad stated it had 6 NEW tires on it and it had an 8.1L and an Alison transmission. Test drove the RV, looked it over and decided to make an offer on it. In the office I mentioned to the salesman that it didn't have all new tires (only two were new), and he said they would be done by the time I would pick it up next week. Ok fine. Made a deal on the RV and set up a delivery time next week. When we went to pick it up the new tires were not on it yet and I asked about it. The salesman said he wasn't sure that this was supposed to get new tires and I showed him the ad stating it has 6 new tires. He went to get his manager "MAX", the manager came out and looked at the tires on the RV and then went back into the office. I quickly saved the ad on my phone because I felt like something was going wrong. Max came back out and said it said nowhere on the ad that it has new tires, I showed him my phone with the unaltered ad and he looked caught. (He had gone back into the office and changed the ad while I was sitting there). After going back and forth they offered to pay for two if I paid for two. I told him no I wanted them all like I was promised. He said I got a good deal on the RV and I shouldn’t be concerned about the tires. After going back and forth and almost walking out they did agree to replace the remaining 4 bad tires. I feel like this was a poor practice and now after the fact I am looking online and found several bad reviews where they did the same thing to other customers. My next issue happened after I had the RV home. We were doing some repairs needed to the RV and ordering parts to keep as spares. I was trying to get the parts for the motor and realized the RV did not have the Alison 5 speed Transmission or the 8.1L motor it was advertised with and they told me it had. The salesman went into depth on how much better the Alison transmission was and that’s why the RV was worth more. It really has a smaller 7.4L and Standard Chevy 4 speed Transmission. I called the dealer right away and was told I needed to talk to Greg Kodine (spelling). They said they would look into it and get back to me. I had to call them back and they finally after much debating said all they could do was refund me what I paid but nothing for the repairs, parts I put on it, the time both me and my fiancé spent cleaning it or the cost of the fuel we put in it. When I said that wasn’t an option for me and they would all discuss it and get back to me. I waited a week and went into the dealership after receiving a letter stating they could not do anything other than what we already talked about. I waited to meet with Greg at their showroom on 4/19/16. Went into Greg’s office and tried to talk about what happened but he really didn’t want to know anything that happened. I explained exactly what I felt was fair (the difference from what I paid and what “average book value “is) because now it’s not worth more because of the bigger motor and transmission. That amount is only $2550 so after tax refund is $2703. He said he would talk it over with his boss and get back to me, I asked him to call him now and get an answer that I had waited long enough. He had me wait in the showroom as he made his call. Came back out and said he was able to get ahold of his boss and he was going to think about it real quick and call back. He went back into his office and shut the door as Two Hernando sheriff officers walked up to me and forced me to leave. Prior to the Officers showing up I was not loud, I was not discussing anything to anyone, I was nice to everyone who walked by and all I wanted was a final yes or no to my offer. I was very upset that they would treat me this way very embarrassed that I had the cops called on me over this. I feel that this is normal business practice for them; if you look at their complaints on line they all seem to be the same. I feel they are purposely misleading and using false advertising to take advantage of the public. There are many others out there besides myself that have been taken advantage of by them. They are “professionals” in the RV field and with the Chevy platform and cannot argue they did not know the difference. More
Don't believe ANYTHING! I purchased a used motorhome from Register Chevrolet and RV Sales. The ad in "RV Trader" to which I responded was printed "6 new tires". This was a I purchased a used motorhome from Register Chevrolet and RV Sales. The ad in "RV Trader" to which I responded was printed "6 new tires". This was a totally fraudulent claim, the tires were from 3 to 9 years old. Sadly, I had taken this statement into account when I bought the vehicle, mistakenly crediting this claim as being worth about $1000. or more. . There were additional false claims, to wit: "Newer Norcold refrigerator, totally serviced". The refrigerator was the original that came from the Manufacturer of the vehicle when built, the black water tank contained fecal material and tissue. If only I had known this when the RV was on the dealer's lot! . My only real issue is with the tires, on which the dealer refuses to acknowledge what was promised in the RV Trader ad. . Screwed by a new car dealer. Register Chevrolet. Some things never change. "Get it in writing"? Of no value when dealing with a car dealer. . More
car sales After over fifty years of purchasing new and used vehicles this is the only dealership that I have ever dealt with that their word and a written contr After over fifty years of purchasing new and used vehicles this is the only dealership that I have ever dealt with that their word and a written contract mean absolutely nothing. Legal action pending, More
service cost I was charged over $800 for a tune-up. After going on line I found that the charges for labor and parts were very high. Oddly, my previous experience I was charged over $800 for a tune-up. After going on line I found that the charges for labor and parts were very high. Oddly, my previous experience was just the opposite. I don't know if I experienced a service writer padding or what but I wouldn't recommend their service department. More
Very pleased Did my research online, called and they matched the price. Purchase process was very smooth. They were very fair on price and very easy to deal with. Did my research online, called and they matched the price. Purchase process was very smooth. They were very fair on price and very easy to deal with. More
terrible place attitude of service writer.trying to sell unwanted services,checking car out and finding nothing,water pump failing before reaching home within 15 min attitude of service writer.trying to sell unwanted services,checking car out and finding nothing,water pump failing before reaching home within 15 minutes leaving . More
Worst customer serves I ever had. Against my instincts I bought the truck after 3 trips to the dealer and rude sales reps. They refused to give me a warranty, i shouldve walked away. Ended up paying to much bought the truck after 3 trips to the dealer and rude sales reps. They refused to give me a warranty, i shouldve walked away. Ended up paying to much because I liked the truck. 20Min into the drive home thing already started going wrong. Brakes froze up ect. I called them back and they said nothing they could do. I knew there was something shady about this dealer but I kept telling myself to just buy the truck and get it over with. Big mistake. Please dont go to buy a car here, Alex will rip you off! More