Regional Hyundai

Great Like I mentioned in the survey I could not be happier with my experience at Regional Hyundai. I am not an easy person to please. If I just get one b Like I mentioned in the survey I could not be happier with my experience at Regional Hyundai. I am not an easy person to please. If I just get one bad impression during my car buying process I will leave in the middle of a conversation. It does not matter to me what you think. Its my money and my time. I do not have time for any disrespect, telling me one thing and doing another, etc.. The customer is always right and I believe that ya'll know this. I will spread the word. More

Purchase Pleasant people and not pushy. My salesman helped me find what I was looking for and for the best deal. I had a good buying experience. Pleasant people and not pushy. My salesman helped me find what I was looking for and for the best deal. I had a good buying experience. More

great Good knowledgeable staff entire financing and paper work was a quick process very friendly will definitely go back to purchase another vehicle in the Good knowledgeable staff entire financing and paper work was a quick process very friendly will definitely go back to purchase another vehicle in the future More

Awesome experience Great staff great experience! Highly recommend. Went to Mathews Ford before Regional Hyundai and Regional Hyundai blew them out of the water. Not even Great staff great experience! Highly recommend. Went to Mathews Ford before Regional Hyundai and Regional Hyundai blew them out of the water. Not even close. More

Dont let them push you, if you know more about the car than they do, then let them know that. Tell them why you want it and tell them how much you are willing to pay. you, if you know more about the car than they do, then let them know that. Tell them why you want it and tell them how much you are willing to pay. More

If you go to Regional Hyundai, ask for Bill Chaalan! I was in the market for a good used MKZ for a commuter car. I saw one listed on their website and stopped by to check it out. Bill Chaalan is who show I was in the market for a good used MKZ for a commuter car. I saw one listed on their website and stopped by to check it out. Bill Chaalan is who showed me the car. After looking the vehicle over and taking a test drive I agreed to buy the car. After a couple of rounds of negotiations with his manager, we made a fair deal. While the paperwork was getting done with Rocky, the vehicle was washed and detailed. I came to the lot by myself, so Bill followed me back to work to drop off the vehicle that I arrived in and brought me back to the dealership so I could drive my Lincoln home. If you go to Regional Hyundai, you can't go wrong with dealing with Bill. Bill went above and beyond! More

Great Experience!! I started my car search at Tulsa Hyundai and after the finance manager basically called my mom and I liars then offered $800 for my trade, we left. I I started my car search at Tulsa Hyundai and after the finance manager basically called my mom and I liars then offered $800 for my trade, we left. I was originally going to purchase a 2015 Elantra but really preferred the Sonata. When we arrived at Regional Hyundai, we were greeted by my salesman Bill Chaalan. He was kind and professional. The first question he asked related to a new car was what I was what kind of car. I informed him that I was looking at Elantra's but really wanted a Sonata and felt it was out of my price range. He asked my price point and where I wanted my monthly payments to be along with what features were important to me. He assured me that he would be able to get me in the car I really wanted for the price point I gave him. He brought me a Sonata to test drive and I fell in love with it. He worked to get me a reasonable amount for my trade and a rebate that made the Sonata at Regional very close (like $200 close) to the price Tulsa Hyundai wanted for the Elantra. The guy in the finance department was easy to work with as well. I was pre-approved to finance through my bank and they did not push me to stray from that plan. They partner with my bank, so signing the paperwork was a breeze. I would definitely buy another car from Bill and this dealership. I hope I continue to have positive experiences with them should my car ever need repairs or service. More

DON'T BUY A CAR FROM HERE Had a spoiler put on my brand new car. The spoiler came in the wrong color so they sent it to the paint shop to have it painted. Still didn't match wh Had a spoiler put on my brand new car. The spoiler came in the wrong color so they sent it to the paint shop to have it painted. Still didn't match when it was returned. The first guy said it will never match, then the second guy(manager) says it matches perfectly. The manager never got out of his seat to even go look at it! He kept interrupting me when I was talking and never apologized. He never said what he could do to fix the problem nor did he ask me to sit down. Horrible customer service! Not sure why the spoiler was put on in the first place if it didn't match! Isn't that common sense?? I called a different manager(Chad) after leaving there very upset and told him the story. He said he would do some digging and call me back. Three days later, no phone call. I will never return to this place. DON'T BUY A CAR FROM HERE!!! More

First time BUYERS BEWARE!! Stacey was my rep, when I went to buy a car for the first time in my life! ( A mistake). The finance mgr Vincent was the one that put the screws to me Stacey was my rep, when I went to buy a car for the first time in my life! ( A mistake). The finance mgr Vincent was the one that put the screws to me!!! I thought I got a good deal on my 2011 Mits. Endeavor!NOT!! I wouldn't have known that the deal was upside down... After 8 months I needed to trade the Suv. Cause I have knee problems! So, I started talking with several dealerships and that is where I learned I was upside down about $9,000...$6,500 was the actual price of the car.. The other was that Finance mgr Vincent said I needed it $2,500.. and wouldn't let me not take it!!! I went to 4 dealerships from Muskogee to Tulsa trying to get some help!!! The last dealership said take it back to Regional let them fix there screw up!!!. So, I called the dealership on a Friday April 11, 2014 and told her my problem and she sent phone call to Vincent!!! He told me $2,500 was that extended warranty that I didn't want no way..and I told him then I was upset.with.them that I just found out I'm upside $9,000 in that suv..So, he said we can fix the problem.by putting you in a 2014 Hyundai Tuscon, that had rebates!!! He told me a sales rep by the name of Steven would call me... He did about 30 minutes later, Got information about me and what was going on about the suv... He said he would give me a call later that evening but NEVER GOT A CALL!!! I called Saturday morning April 12 and so he told me to come in they had a car for me... When I got there he brought the car around and told me and my sister to drive it and see if i like and take it to lunch also!!! We said okay!!! And left dealership ( no license taken or insurance)... When we came back went in a office and sign a we owe that said wasn't going to give me nothing... And another paper to sign ... After that me and my sister ask him the price of car! The Internet price was 24,000. And they was going to sell it too me fir 26,000.. and give me 15,000. On my suv.. and give my sister money for referring me... She had to leave around 7 o'clock that Saturday evening!!! Told him that Chrysler 300, 2012 needed to be cleaned out he said okay!!! Took car back and about 1 hour 1/2 hour later it's ready and thought it had been cleaned and detailed!!! It was not after i got home and looked in it...i left that dealership around 9 o'clock Saturday night and was told to be back on Monday to sign papers on Chrysler 300, and I said I wouldn't be there until I get off work around 5 o'clock and Steven said okay... i went back on Monday April 13, went to desk spoke to the lady an ask for Steven, HE WAS GONE AN WAS THE ONE THAT TOLD ME TO COME BACK ON MONDAY!! ANOTHER REP CAME FOR Steven , I told I was there to sign papers on the car!!! He went to tell finance mgr I was there!!!! ( NOW THE GAMES BEGINS)!!! ME AND 2 OTHER SISTERS SIT THERE FOR ABOUT AND HOUR!!!NOTHING!!! SO A rep name Josh knew one if my sisters, so we tell him why I'm there!!! He goes and try to find out what's going on for me.. He comes back and says finance mgr didn't know nothing about me signing papers!! They was suppose to be in Vincent office, which they wasn't!!! Finally around 9 o'clock Chad Inman shows his face and ask for me!!! And begins to say sorry that he didn't know anything about me signing papers and that the computers went down...Really a lair!!! I went over to his office and told him about the car they first sold me and I wasn't going to take the extended warranty on that 300 cause only going to keep it for 6 to 12 months.. HE ALSO SAID DON'T TELL NOBODY I WAS BUYING THE CAR , JUST TEST DRIVING IT!!! He gave me his card and told me he would get back with me on Wednesday!! No call WED, THURS, THEN FRIDAY THEY CALL SAID LOAN HAD BEEN REJECTED!!! REALLY REALLY IT TOOK YOU'LL ALMOST A WEEK!! I TOLD HIM I WAS ALREADY BRING ING IT BACK AFTER I GET OFF WORK.AND HAVE MY TITLE, KEYS AND SUV READY!!! IT WAS NOT READY WHEN I GOT TO DEALERSHIP THAT NIGHT!! THEY HAD TO HUNT FOR IT!!! WHAT KIND OF BUSINESS DOESN'T KNOW ABOUT WHAT GOING ON IN THERE BUSINESS... I TOLD THEM ON MONDAY NIGHT I WANTED TO TALK TO PRESIDENT OF HYUNDAI, BUT THEY DIDN'T WANT TO HEART THAT!!! I WOULD NEVER COME BACK TO THIS CAR DEALERSHIP AGAIN !!! THEY ARE UNPROFESSIONAL IN THERE BUSINESS... More

My daughter purchased a used Honda from Regional Hyundai, she was a first time buyer and the sales staff and finance staff laid it on thick! the car was priced $1000.00 over retail, then they sold her an ext she was a first time buyer and the sales staff and finance staff laid it on thick! the car was priced $1000.00 over retail, then they sold her an extended warranty for $2995.00, when you read the fine print it does not cover anything expensive like the motor or transmission. They also sold her a "Auto Perfect" package for $599.00 that also is overpriced for what you get. My daughter was asked to purchase the Gap insurance, since she was now so far upside down in the car she would need it if it were totaled to pay off the loan. All together the Gap, Auto Perfect, and the Extended warranty was $4485.00. Note! all of these are cancilable at any time, but when we went to the dealership they will stall, have some excuse, and litterally hide from use so that they will not have to refund the money. On my forth and last trip to see if we could get this problem resolved vince the finance mgr. said " I need to get a Lawer" if I wanted any money. Your milage may varary but I will have to say BUYER BE WARE!!! More