Regional Hyundai

Overall it was good. My car is beautiful! (In no way is this review meant to reflect a negative opinion or review on the guys or dealership. It is simply some insight and advice that may help (In no way is this review meant to reflect a negative opinion or review on the guys or dealership. It is simply some insight and advice that may help the harder to deal with customers.)The guys were GREAT! It's almost impossible to hit a perfect score, we are all human. I wish someone would have offered us something to drink while we waited for 5 hours. When I finally requested a bottle of water, I was given a cup of water from the water fountain (gross!) but since I was so thirsty I drank it anyway. You would think that if you are spending over 20k on a vehicle that you would be worth a bottle of water or even go the extra mile with a soda. I would also recommend to let the guys who clean the vehicles up know that if someone purchases a new vehicle, there is no need to spray stinky air freshener in it before delivery/pick up. One of the best parts about buying a new car is the 'new car smell', it was very disappointing that it lacked that luster. Also, it felt a little bit like once we were passed on to the finance guy, we were 'old news'. Would have been nice to been made to felt somewhat 'special'. I am in the broadcasting and customer service business, so these things probably stand out more to me than to the average bear. Overall, I am happy with the vehicle and the guys were nice. Finance guy, Vic, was awesome at being thorough and clear about the insurance/extended warranty options. DJ was nice as well. Thank you guys for getting me into this vehicle. It is lovely and you went above and beyond to ultimately get me as close to the features that I wanted without pushing me TOO far above my price range. Thank you guys for everything. You rock! (Offer your customers something to drink! They are there spending a LOT of money! Don't make them buy a soda or water. It's not like buying a new pair of shoes, spring for a soda or something! lol) Again, overall it was good. Thanks DJ! (Reminder: before I moved from OKC I always dealt with the same salesman at the same dealership [for the past 3 vehicles I have purchased]. The way I could always remember his name/number/dealership is because he always put his business card in the ashtray or cubby/console. Anytime I was in the market for a vehicle, I knew exactly who and where to call!) Also, you should have your front desk girls smile and maybe even greet/acknowledge the customers. More

Excellent experience and customer service. Bill, sales person was excellent. Will recommend him to friends and co-workers. Wayne, the service manager is wonderful also. Sales and service went a Bill, sales person was excellent. Will recommend him to friends and co-workers. Wayne, the service manager is wonderful also. Sales and service went above and beyond! More

Excellence We were well taken care of. It was a great experience. We will definitely be letting our people know about Regional Hyundai in Broken Arrow. We were well taken care of. It was a great experience. We will definitely be letting our people know about Regional Hyundai in Broken Arrow. More

Great service Regional Hyundai was wonderful to work with. I had a small dent in my hood that they fixed & had back in a decent amount of time. Best car buying expe Regional Hyundai was wonderful to work with. I had a small dent in my hood that they fixed & had back in a decent amount of time. Best car buying experience I've ever had. More

A Happy Camper I Richard Edmisten had a very good experience at Regional Hyundai and would recommend this dealership to anyone that would want to purchase any car an I Richard Edmisten had a very good experience at Regional Hyundai and would recommend this dealership to anyone that would want to purchase any car and not feel like they were forced into making a buy. More

Hyundai Family Regional Hyundai has changed my opinion on car buying. I will always come back to them. They are friendly and very informative. I came away with a Regional Hyundai has changed my opinion on car buying. I will always come back to them. They are friendly and very informative. I came away with a new car and an excellent buying experience. More

best dealership the sells staff was very concerted with my needs and my experience at regional Hyundai was the best experience I have had at any dealer ship, the sell the sells staff was very concerted with my needs and my experience at regional Hyundai was the best experience I have had at any dealer ship, the sell person ( Colby Burns ) was very professional and treated me like I was the only person there , never have I been treated that way at a dealership . I can't say it any other way, this has been the best time I have had at a dealership ! More

1st Class Service I want to personally thank Christian (Manager) for helping my wife and son during a difficult situation. While traveling from Denver,CO to Montgomer I want to personally thank Christian (Manager) for helping my wife and son during a difficult situation. While traveling from Denver,CO to Montgomery AL our 2012 Hyundai Elantra broke down in Oklahoma. I called roadside assistance and they mentioned that my car was going to be towed to Regional Hyundai in Broken Arrow, OK. I looked up the dealership online and called speaking with Christian. He mentioned that the service techs had all gone home for the day, so I asked for a service loaner for my wife to drive while the repairs are being made. Unfortunately there were none available but he said " I will work something out" Let me tell you all he did work something out, he spent his valuable time driving my wife and son around finding them a reasonable place to stay. When the repairs where completed he picked them back up. Christain this is beyond customer service this is what you would expect if I had purchased a Hyundai Equus. I know this because I was one of the select few that were certified to sell it in Denver. Thanks Again !!! Sincerely, James Kantorowicz Denver, CO More

Regional Hyundai My overall experience at Regional Hyundai exceeded my expectations. Bill, my sales agent was great to work with. He was knowledgeable and efficient. I My overall experience at Regional Hyundai exceeded my expectations. Bill, my sales agent was great to work with. He was knowledgeable and efficient. In fact, all of the staff I encountered through my purchase were friendly and helpful. More

Owen Family My wife and I just bought our first brand new car from Regional Hyundai. They were very helpful and gave us great assurance we hadn't seen from previo My wife and I just bought our first brand new car from Regional Hyundai. They were very helpful and gave us great assurance we hadn't seen from previous lots visited. Ron made sure we were more than satisfied by the time we left. More