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Reggie Jackson Airport Honda

Raleigh, NC

4.9
132 Reviews

9530 Lumley Rd

Raleigh, NC

27617

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Showing 132 reviews

November 28, 2023

I am writing to express my sincere appreciation for the exceptional service I recently received at the Kashone and Reggie Jackson Airport Honda service department. From the moment I walked in, I was imp More

by ac1987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kashone Maye
Dec 01, 2023 -

Reggie Jackson Airport Honda responded

Ac1987, we're happy you found our staff to be so supportive during your experience here at Reggie Jackson Airport Honda. We're so glad that Kashone was able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 27, 2023

Mario Uzzle is the man! This is the second vehicle I've purchased from him. Top notch staff and service. Highly recommended. More

by lildrummerboy76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Uzzle
Nov 30, 2023 -

Reggie Jackson Airport Honda responded

Hi Lildrummerboy76, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 25, 2023

My daughter bought a car from Chris Daniels and he was great to work with. He helped her get into the car she wanted at a payment she could afford. More

by jmcclelljr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Daniels
Nov 28, 2023 -

Reggie Jackson Airport Honda responded

Jmcclelljr, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Reggie Jackson Airport Honda. We do hope we can be of assistance in the future. Take care!

November 21, 2023

Buying a new car for most people is never particularly enjoyable or easy, but our experience at Reggie Jackson proved to be an exception. We enthusiastically recommend this dealership above others that w More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kashone Maye
Nov 23, 2023 -

Reggie Jackson Airport Honda responded

Susan, it's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 19, 2023

I really enjoyed my experience at Reggie Jackson Airport Honda. Kadasha was excellent! She was very easy to talk with, knowledgeable, and never made me feel pressured. More

by Cyoung0323
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kadasha, Jay
Nov 21, 2023 -

Reggie Jackson Airport Honda responded

Cyoung0323, we are very happy we could provide you with a positive experience! We're glad to hear that Kadasha delivered such a great experience. If there's anything further we can do for you, we are happy to help! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 18, 2023

An outstanding experience at this new Honda dealership. Kashone, our sales person, was wonderful to work with. He has awesome people skills and worked with us in a most positive manner without any of the h More

by shhalkiotis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kashone Maye
Nov 21, 2023 -

Reggie Jackson Airport Honda responded

Shhalkiotis, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear that Kashone delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope to be of service to you again in the future. Best wishes, Reggie Jackson Airport Honda

November 17, 2023

Justin Foster was super knowledgeable on the Audi S4 that they have on the preowned lot. Very friendly and easy to talk to! Totally unbiased and transparent during our conversation about different car brands More

by christopherdgore
Recommend Dealer
Yes
Employees Worked With
Justin Foster
Nov 21, 2023 -

Reggie Jackson Airport Honda responded

Cgore83, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Reggie Jackson Airport Honda. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 15, 2023

Purchasing a vehicle takes a considerable amount of time, research and patience. But what makes it worth it is when you find the right vehicle AND have an amazing experience purchasing it. Upon entering the More

by Cummings
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Daniels
Nov 17, 2023 -

Reggie Jackson Airport Honda responded

Cummings, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 13, 2023

We had an unexpected experience at Reggie Jackson, because not always you found people that treat you with kindness and respect, and that was what we received in this dealership. Staring from our sal More

by Pedro.minaya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kadasha Evans
Nov 16, 2023 -

Reggie Jackson Airport Honda responded

Pedro.minaya, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 07, 2023

Parts counter attendants are always sitting just out of view of the counter. Their work stations are blocked by a wall and they don't staff the counter. I've always had to ask someone at the front desk to More

by Average customer expecting decent service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy is the only one I remember. The parts counter has never impressed.
Nov 09, 2023 -

Reggie Jackson Airport Honda responded

Average Customer Expecting Decent Service, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact the Customer Relations Manager Rachelle @ 984-275-6672. Thank you for your time and we look forward to hearing from you soon.

Nov 09, 2023 -

Average customer expecting decent service responded

We don't need to talk. The parts counter has a simple solution, get a wireless doorbell or staff the counter. Talk to your service managers, specifically Randy but also not Randy, and get a read on the culture. I'm, unfortunately, going to continue to be a customer at the parts counter as long as the location is convenient to me because I need parts, but I think I'd go out of my way to avoid the service department. Additionally, I wouldn't have the highest of expectations if I were to ever consider shopping with the sales team given my general experiences.

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