Regal Lakeland

Great experience I also worked with Willie Wright. He was awesome also. I hate buying cars but this was by far the best deal I've ever worked through I also worked with Willie Wright. He was awesome also. I hate buying cars but this was by far the best deal I've ever worked through More

Very poor experience. I went to the dealer with the intention to purchase a car. I purchase a car but I am very unhappy with the overall service. For one, before signing th I went to the dealer with the intention to purchase a car. I purchase a car but I am very unhappy with the overall service. For one, before signing the papers I asked for a car fax, a second set of key, and the negotiating price. When I went to sign the paperwork I was told the has changed. When treatment to leave they honor the negotiated price. Before I left, I asked for the second key and the car fax. They told me there was no second set of keys. After I made a scene they agreed for me to get it made and I will get reimbursed. I made the key and gave the receipt to the manager. I am still waiting for reimbursement. The people at this car dealership does not care about service. They have no honor and I can not recommend them to anyone else. Very bad experience. More

Clam to be honest and transparent but nothing to show for it Went in to look at couple of cars i had looked at on their website. Inmust say they had a good used selection. They started their empty promises right Went in to look at couple of cars i had looked at on their website. Inmust say they had a good used selection. They started their empty promises right away. The sales people were nice showing me the cars i wanted to test drive. When we got to discussing the final price of the vehicle the dishonesty began. The sales person kept going back on his words and tried to trick me with their pricing games. I told him i wasn't going to buy the car since they never fulfilled their promises and the vehicle was overpriced compare to other local dealership. Then the manager stepped in and tried to lecture me on how to finance and pay for a car as if i was a high school student who had no clue on money, just because i was younger than the average car buyer. When i asked him about the different fees listed on the bill he kept saying he couldn't reduce or remove the fees to give me a competitive offer because they wouldn't make any money on the vehicle. Only to remove them the next day without any reason. They also tried to charge me for certifying the vehicle when they weren't able to certify the vehicle. So, if you are expecting the transparency they promise continously, you won't get it. If you are a young buyer, expect to be treated like a child. A few less lies would have made a much better experience not to mention treating people with respect despite age. More

New used car Love my new Chevy! Enjoying the new car! Bought previously from regal used car and would continue to buy from them in the future! Ryan was a great sal Love my new Chevy! Enjoying the new car! Bought previously from regal used car and would continue to buy from them in the future! Ryan was a great salesman More

Best car shopping/buying experience ever! As a single senior female that meant a lot. Even though my wants were few Deon listened with respect, was helpful in the quest even to the point of sa As a single senior female that meant a lot. Even though my wants were few Deon listened with respect, was helpful in the quest even to the point of saying he was ok when the rain started. We searched inventory online in a nice dry office. I picked THE ONE. It ticked all the boxes. We test drove and within two hours I was out the door with my new certified Kia Soul. I cannot say enough good about Charlie and Deon. Thanks guys for making this happen. More