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Regal Kia Lakeland - Service Center

Lakeland, FL

4.5
2,849 Reviews

2,849 Reviews of Regal Kia Lakeland - Service Center

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October 03, 2024

Misty is a wonderful customer related member of the team. Continued to follow through until the project what's completely done. More

by BPEDWARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Regal Kia Lakeland responded

Thank you!

October 03, 2024

We were very happy with our buying experience with Regal Kia. The car that was listed on line was exactly as advertised. (No bait and switch). A nice young man contacted us and had the car ready and waiting More

by kjmamott
Recommend Dealer
Yes
Employees Worked With
Aven, salesman, and Chayton Wodecky, finance
Oct 15, 2024 -

Regal Kia Lakeland responded

Thank you so much for your positive rating for your recent visit to Regal.

October 03, 2024

Regal Kia lakeland helped us save money and get the car we wanted! Would definitely recommend! More

by cgusman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Regal Kia Lakeland responded

It has been our absolute pleasure to serve you, thank you.

October 03, 2024

Luke was patient and attentive listening closely to my needs when looking for a car. More

by joannacollinsrn
Recommend Dealer
Yes
Employees Worked With
Tray Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Regal Kia Lakeland responded

We’re so happy to hear you had a great experience at Regal.

October 03, 2024

I have never felt as though this dealership was trying to take advantage of me. Service was easy to get going and completed in more than reasonable time frame. More

by spizzirromatthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meleke Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Oct 15, 2024 -

Regal Kia Lakeland responded

Thank you for visiting us at Regal. We want you to know how much we appreciate your review.

October 03, 2024

Never received any updates unless I called. I was told I needed a new engine then 2 days later it’s magically fixed and was ready to be picked up days ago, which I was never notified. More

by NOKIAEMAIL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Mahr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback. We sincerely apologize for the lack of communication and the confusion regarding the status of your vehicle. We understand how frustrating it must have been to hear conflicting information about your engine repair, and we're sorry for any inconvenience this caused. We'll be addressing this internally to prevent similar issues from happening in the future.

October 03, 2024

I’m impressed with their level of service. I had a busy day and they loan me a car to take care of my schedule while my car was being serviced. Highly recommended. Everyone was helpfu More

by RIANA2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Regal Kia Lakeland responded

We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

October 03, 2024

Great people great service great dealership been doing business with them for years just a real pleasure More

by fjapple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Campisi jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando
Oct 15, 2024 -

Regal Kia Lakeland responded

Thank you for choosing us. We hope to serve you again soon.

October 02, 2024

Misty i had always beef so kind and helpful every time we come in. my experience is always good when i come to Regal Kia More

by ireneruiz.1996
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Regal Kia Lakeland responded

Thank you.

October 01, 2024

I was greeted at the entrance by Pablo and he worked with me very patiently to help me get the vehicle that best fits my needs . He is a very good salesman . Thank Pablo for his help . More

by Frank
Recommend Dealer
Yes
Employees Worked With
Pablo Moreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Regal Kia Lakeland responded

Thank you. Congratulations on your new vehicle!

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